Tri-State Office Leader

Company:

Mercer

Description:

Tri-State Office Leader

The role is responsible for Mercer’s NY/NJ/CT market across all practices working closely with a cross-section of leaders to drive sales and revenue growth.  The role also oversees the client relationship management function and drives overall employee engagement.

This position is responsible for the development and execution of the sales and growth strategies in the market by creating a sales community and culture, promoting the Mercer brand, enabling local growth teams to acquire new logos and expand existing client portfolios, and conducting cross-practice initiatives. Also, responsible for the delivery and growth of their own client and prospecting portfolio. This role partners closely with the Northeast Zone Leadership Team to support the delivery of the broader business strategies.

This leader also directs and actively champions employee engagement initiatives partnering with other people and business leaders to affect change.

What can you expect?

• Manage a direct team of client managers overseeing large and jumbo accounts in the Tri-State.
• Manage an indirect team of consultants with disciplines across Mercer’s Health, Wealth & Career businesses covering NY, NJ and CT
• Develop the overall geographic growth plan that delivers the sales and growth outcomes aligned to the overall East Zone and US&C Region
• Empower local growth teams to adapt and execute on the strategic plans
• Support the Office Practice Leaders (OPLs)  and Consulting teams to generate revenue for growth solutions, target new clients, expand and cross-sell to current clients
• Lead client growth planning and execution to ensure retention and capitalize on expansion and prospecting opportunities
• Interact with clients on a regular basis to understand and improve client satisfaction, gather perspectives on key priorities in their companies and industries, and engage in roundtable market trend discussions
• Manage and monitor budgets as appropriate, ensuring financial discipline and compliance to AR and WIP are adhered to, taking appropriate actions as necessary
• Understand all Mercer products, solutions and services and build broader awareness of these offerings internally and externally
• Support OPLs in their efforts to hire, retain, grow and develop talent
• Bring the whole firm to the marketplace by partnering with our sister companies Marsh and Oliver Wyman
• Ensure the use of business tools and processes and actively encourage commitment to our business policies, practices and professional standards
• Provide direction and focus, hold staff accountable, and drive engagement through frequent communication and dialogue promoting and supporting office activities and events

What is in it for you?

• Work with the global leader in health and benefits and human resources consulting; you will work with some of the brightest thinkers in the industry
• The opportunity to contribute intellectual capital and leadership as part of a global organization developing solutions for today’s and tomorrow’s toughest challenges
• Work with collaborative successful colleagues who truly care about the work and each other while maintaining work life balance
• A company with a strong brand and strong results to match

What you need to have: 

• 15+ years of experience in a consulting environment with proven ability to generate revenue by acquiring new clients
• Experience managing and developing a team of consulting professionals
• Strong sales and marketing skills plus the ability to market communication strengths successfully
• Prior client management and growth experience required
• Prior leadership/management experience required
• Knowledge of Career, Health, & Wealth service areas

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $208,000 to $312,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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