FreshRemote.Work

Travel Insurance Agent

Remote - Canada (Ontario)

As the nation’s original travel insurance comparison site, InsureMyTrip, a member of the Tokio Marine HCC group of companies, has over 20 years of experience connecting travelers with the best trip policy. Additionally, Providence Business News named InsureMyTrip a 2023 Top Workplace Winner! 

InsureMyTrip is looking for a Customer Service Representative in the Customer Care Department. As the primary contact, the Customer Service Representative helps customers by educating and navigating them through the many travel insurance plans offered by IMT.

  • Remote Position
  • $43,680 CAD Annual
  • 20 PTO days

The Adventure Ahead:

  • Provides sales and service to customers calling in (No cold calling)
  • Determines the customer’s needs and recommends the appropriate plans available by asking questions and conversing with customers
  • Processes changes to existing policies
  • Remains knowledgeable on updated products, services, and procedures

Skills and Experience Needed:

  • High School degree/GED
  • Two years of Customer Service experience
  • RIBO license preferred
  • Dependable and able to work 9:30-5:30 Monday - Friday
  • Excellent verbal and written communication skills with the ability to converse with a diverse customer base

InsureMyTrip is an equal-opportunity employer. If your experience aligns with the listed requirements, please apply!

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Job Profile

Regions

North America

Countries

Canada

Benefits/Perks

20 PTO days Remote work

Tasks
  • Educate customers
  • Process policy changes
  • Recommend insurance plans
Skills

Communication Customer service Insurance Knowledge Sales Travel insurance

Experience

2 years

Education

GED High School High school diploma

Certifications

RIBO License

Timezones

America/Edmonton America/Moncton America/Regina America/St_Johns America/Toronto America/Vancouver UTC-3 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8