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Transfer Specialist

Partial Remote, Bethlehem

Are you passionate about supporting students and their academic journey? Lehigh University's Academic Systems and Services department is seeking an exceptional Transfer Specialist to join our team. In this role, you will play a pivotal part in guiding students from their initial enrollment through graduation, ensuring a seamless transition and academic progression.

As a Transfer Specialist, you will utilize your independent judgment and expertise to perform duties in support of all transfer credit services across the University. You will meet with students regularly, providing guidance related to transfer credit and academic progression while upholding academic policies and administrative procedures. Your deep understanding of Registration and Academic Services functions will enable you to effectively assist students, faculty, and staff in an advisory capacity. The Lehigh community takes seriously our commitment to antiracism and The Principles of our Equitable Community.

Position Number: S77580

This position is a Grade: 8 - 37.5 with an approximate salary range of $43,290-$51,960 and is subject to change based on experience, skills and qualifications.

Key Responsibilities:
• Evaluate and process transfer credit requests
• Advise students on academic policies and procedures related to transfer credits
• Maintain accurate records and documentation of transfer credit evaluations
• Collaborate with academic departments and faculty to ensure consistent application of transfer credit policies
• Provide exceptional customer service to students, faculty, and staff

Qualifications:
• Bachelor's Degree or the equivalent combination of education and experience
• Three to five years of related work experience
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Attention to detail and accuracy
• Proficiency in Microsoft Office suite and student information systems

At Lehigh University, we offer more than just a job – we provide a nurturing environment that fosters growth, innovation, and a deep sense of community. As an employee, you will enjoy a comprehensive benefits package, including generous retirement plans, tuition remission for employees and their families, and a commitment to work-life balance.

Lehigh University is a diverse and inclusive institution located in the vibrant Lehigh Valley region of Pennsylvania. Our campus is a hub of intellectual curiosity, where cutting-edge research and innovative thinking thrive. We are committed to creating a supportive and collaborative environment that encourages personal and professional growth.

If you are driven by a passion for education and a desire to make a lasting impact on students' lives, we encourage you to apply for this exciting opportunity. Join our dedicated team and be part of a community that values excellence, integrity, and a commitment to shaping the leaders of tomorrow. 

The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor. This position works with minors. Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.

Only complete applications will be considered therefore please complete the application in its entirety.  Once the posting is removed from the website applications may no longer be allowed to be completed.

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Job Profile

Regions

Africa

Countries

South Africa

Restrictions

Partial remote Partial remote work Works with minors

Benefits/Perks

Comprehensive benefits Comprehensive benefits package Retirement plans Tuition Remission Work-life balance

Tasks
  • Advise students on academic policies
  • Collaborate with academic departments
  • Evaluate transfer credit requests
  • Maintain records of transfer credit evaluations
  • Provide customer service
Skills

Analytical Attention to detail Communication Customer service Interpersonal Microsoft Office Microsoft Office Suite Problem-solving Research Student information systems

Experience

3 - 5 years

Education

Bachelor's degree Equivalent Equivalent combination of education and experience

Timezones

Africa/Johannesburg UTC+2 UTC-5