Transactions Specialist - Ontario - Temp - (REMOTE)
Toronto, Ontario, Canada; London, Ontario, Canada; Mississauga, Ontario, Canada; Barrie, Ontario, Canada; Hamilton, Ontario, Canada; Ottawa, Ontario, Canada
- Solely responsible for the accuracy of processing the deal files from the time the deal is entered to closing. Additionally processing listing contracts when necessary.
- Review Contracts and accompanying docs in Skyslope, perform data entry into BackOffice, calculate commissions accurately, verify MLS data.
- Process all types of transactions, including but not limited to: Residential, Commercial, Leases, Service/Fee Agreements, Referrals, Cancellations.
- Request further documentation from agents when necessary by marking the item as Required in Skyslope.
- Confirm that all required documentation is in Skyslope before closing.
- Follow-up with agents when paperwork is missing. Escalate to a managing broker when necessary.
- Generate Trade Records and provide a copy to the agent.
- Ensures Deposit info entered in BackOffice is accurate and that the clients funds have been deposited into the trust account on time.
- Convey accurate instructions/invoices and accompanying paperwork to solicitors and outside brokerages in a timely manner.
- Report outstanding issues to the Provincial Transaction Team Lead.
- Follow all procedures as outlined by the Team Lead.
- Maintaining personal and central conveyance emails, responding to agents, staff and external inquiries in a timely and professional manner.
- Ensures files have final sign off by Provincial Administrator Broker, if applicable.
- Communicate with the payouts department to facilitate funds being sent to lawyers and commissions being releasable to agents and outside brokerages.
- Attends: Orientation/Training, FINTRAC training, Team Meetings, Provincial and National Meetings, and Monthly Training Sessions with the Transaction Team.
- Perform designated job tasks efficiently and within the provided time frame.
- Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels.
- Attend virtual meetings, provide updates on progress, and actively participate in discussions.
- Adhere to company policies and guidelines, including data security and confidentiality.
- Complete assigned projects, assignments, or tasks with attention to detail and quality.
- Manage and prioritize workload effectively to meet deadlines and deliver results.
- Continuously update job knowledge by participating in training opportunities or self-directed learning.
- Collaborate with colleagues on shared documents or projects using remote collaboration tools.
- Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges.
- Ensure availability and responsiveness during agreed-upon working hours.
- High school diploma required or equivalent years of applicable experience
- 2+ years of experience in real estate transactions processing required
- Computer experience essential
- Legal Real Estate conveyancing experience strongly preferred
- Basic knowledge of the Canadian Real Estate Transaction requirements & provincial processes
- Knowledge of Excel, Transaction Desk, Publisher, PowerPoint, LoneWolf an asset
- Must be responsible, dependable and trustworthy
- Task-oriented, organized, pays attention to details, follows systems, team-worker
- Ability to build relationships with Agents, Lawyers, Notaries, Managing Brokers
- Works well under time restraints and in a fast paced environment
- Remain adaptable and willing to help out where needed when the designated board is changed or the range expanded by the Team Lead or Transaction Manager
- Able to carry upwards of 200-300 transactions within the process
- The TS must have the ability to process a minimum of 35 new deals per week within their assigned board(s). This amount will fluctuate as per the Team Lead’s instructions, depending on the current volume of transactions being uploaded into the system.
- Agile/Flexible attitude
- Strong attention to detail required
- Excellent customer service abilities: written and verbal communication must be superb
- Excellent critical thinking and problem solving skills
- Team player - able to complete individual tasks as well as work on a team to accomplish a goal
- Experience in the real estate industry strongly preferred
- Excellent communication skills both written and verbal
- Experience in coordinating events and group activities
- Conflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinking
- Proficient knowledge of G Suite required; Microsoft Office experience is a bonus
- Remote Work experience required
- Dedicated home-office/work space
- Advanced Trello experience preferred
- Aptitude for using online platforms and softwares to work remotely
- Paid Vacation
- Paid Holidays
- Up to 4 Paid Personal Days
- 5 Paid Sick Days
- $20/pay cheque for the first two pays of the month for your mobile phone/internet
- Fully remote environment
- Amazing company culture
- And more..
Job Profile
6-month contract Fully remote
Benefits/PerksCollaborative tools Company culture Company recognition Flexible environment Fully remote Fully remote environment Paid holidays Paid personal days Paid Sick Days Paid Vacation Remote work Team Collaboration Training opportunities
Tasks- Attend training and meetings
- Calculate commissions
- Collaborate with colleagues
- Convey instructions
- Coordinate documentation flow
- Data entry
- Ensure deposit accuracy
- Enter data
- Escalate issues
- Follow up with agents
- Generate trade records
- Problem solving
- Process transactions
- Respond to inquiries
- Review contracts
- Verify MLS data
Agile Attention to detail Calm under pressure Client service Collaboration Commission calculation Communication Confidentiality Conflict Resolution Contract Review Critical thinking Customer Communication Customer service Data Entry Data Security Documentation Documentation coordination Excel G Suite Legal documentation handling Microsoft Office MLS data verification Multitasking Organization Organizational Problem-solving Professional Communication Real Estate Real estate brokerage Real estate transaction management Remote Collaboration Remote work Skyslope System proficiency Teamwork Time Management Training Transaction processing Trello Trust account management
Experience0 years
EducationDiploma Equivalent High school diploma
TimezonesAmerica/Edmonton America/Moncton America/Regina America/St_Johns America/Toronto America/Vancouver UTC-3 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8