Transactions Closing Specialist - Ontario - (REMOTE)
Toronto, Ontario, Canada | London, Ontario, Canada | Mississauga, Ontario, Canada | Barrie, Ontario, Canada | Hamilton, Ontario, Canada | Ottawa, Ontario, Canada
We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Ontario, Canada.Who is eXp? Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us at eXp Realty – a 7x Glassdoor Best Places to Work organization! What you will do: This individual must have high attention to detail and have a solid understanding of the real estate life cycle process. Enjoys working in a fast paced environment.
- Close transactions in Broker Wolf and TRX simultaneously
- Determine if transaction is eligible for eXpress Pay and add to funding sheet when applicable
- Confirmation of Agent and Team splits
- Keep productivity tab up to date with current status of transactions in your name
- Ensure proper documentation is received prior to closing transaction
- Ensure dates are correct in all platforms prior to closing
- Ensure ends are allocated properly in Broker Wolf prior to closing
- Communicate with Agents & Transactions Department with current status of deals after closing date
- Attend meetings when required
- Perform designated job tasks efficiently and within the provided time frame
- Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels
- Attend virtual meetings, provide updates on progress, and actively participate in discussions
- Adhere to company policies and guidelines, including data security and confidentiality
- Complete assigned projects, assignments, or tasks with attention to detail and quality
- Manage and prioritize workload effectively to meet deadlines and deliver results
- Continuously update job knowledge by participating in training opportunities or self-directed learning
- Collaborate with colleagues on shared documents or projects using remote collaboration tools
- Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges
- Ensure availability and responsiveness during agreed-upon working hours
- High school diploma required or equivalent years of applicable experience
- 0-2 years experience
- Associate's degree preferred
- Clear understanding of Broker Wolf, Skyslope and TRX
- Expert knowledge of Agent ICA and Team Contracts
- Agile/Flexible attitude
- Strong attention to detail required
- Excellent customer service abilities: written and verbal communication must be superb
- Excellent critical thinking and problem solving skills
- Team player - able to complete individual tasks as well as work on a team to accomplish a goal
- Experience in the real estate industry strongly preferred
- Excellent communication skills both written and verbal
- Experience in coordinating events and group activities
- Conflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinking
- Proficient knowledge of G Suite required; Microsoft Office experience is a bonus
- Remote Work experience required
- Dedicated home-office/work space
- Advanced Trello experience preferred
- Aptitude for using online platforms and softwares to work remotely
- Medical, Dental, Vision, Long-Term Disability
- Life Insurance and AD&D
- Subscription to Calm and Vitality Wellness Programs
- Paid Vacation
- Paid Holidays
- Up to 4 Paid Personal Days
- 5 Paid Sick Days
- One time stock option
- $20/pay cheque for the first two pays of the month for your mobile phone/internet
- RRSP employer match will be available in the near future
- Fully remote environment
- Amazing company culture
- And more..
Job Profile
Regions
Countries
Fully remote environment Paid holidays Paid Sick Days Paid Vacation
Tasks- Adhere to company policies and guidelines
- Attend meetings and virtual meetings
- Close transactions in Broker Wolf and TRX
- Collaborate with colleagues
- Collaborate with colleagues on shared documents
- Communicate with Agents & Transactions Department
- Complete assigned projects with attention to detail
- Confirmation of Agent and Team splits
- Determine transaction eligibility for eXpress Pay
- Ensure proper documentation and dates are correct
- Manage workload effectively
- Take ownership of assigned work
Broker Wolf Customer service G Suite Microsoft Office Real Estate Skyslope Trello TRX
Experience0-2 years
EducationAssociate's Degree High school diploma
TimezonesAmerica/Edmonton America/Moncton America/Regina America/St_Johns America/Toronto America/Vancouver Europe/London UTC+0 UTC-3 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8