Training/Quality Control Specialist, Remote

Training/Quality Control Specialist (Remote with up to 25% travel)

About the Company:

Universal Strategic Advisors LLC (US Advisors) is a small business consulting practice specializing in domestic and international government administration, technology implementation & application, law enforcement operations, homeland security solutions, immigration strategy and operations, border security, and compliance. US Advisors brings proven expertise and a trusted insider network to help our clients solve their toughest challenges while managing risk. We acknowledge that change is accelerating. None of us can afford to think just two steps ahead; every decision we make today impacts our ability to safeguard, evolve, grow, and thrive. Our practice is rooted in deep expertise leading organizations through transformation and building operational, analytical, and technological strategies to meet mission demands.

Job Introduction:

US Advisors is seeking a Training/Quality Control Specialist to design, develop, and deliver high-quality training programs that support workforce development and compliance. This role involves preparing course materials and syllabus, evaluating curricula, and ensuring instructional content aligns with learning objectives. The Training Specialist will develop and refine training content for key training areas including the ENFORCE Alien Removal Module, the EID Arrest GUI for Law Enforcement, the Electronic Travel Document (eTD) system, and other ERO systems/databases. The Training Specialist will provide training content that can be presented in virtual and/or in-person training environments for Administrative Specialist audiences ranging from 1 to 100 individuals per class.

This role is ideal for a dynamic training professional who thrives in a structured yet evolving environment, ensuring employees receive top-tier training that aligns with operational and regulatory requirements.

Key Responsibilities:

• Develop and deliver training programs by planning, researching, and designing course syllabi and lesson plans.
• Construct, evaluate, and refine curricula to improve learning outcomes.
• Coordinate training schedules and lead all aspects of virtual and/or in-person classroom and field training sessions.
• Assess student progress and provide recommendations for improvement.
• Design and produce instructional strategies, training scenarios, and materials using various training methods and software tools (e.g., Microsoft Office such as Word and PowerPoint, Adobe Photoshop Elements, Text Bridge).
• Plans and initiates the creation of training materials for individual courses or course clusters, submitting them for review before implementation.
• Research policies and regulations to ensure compliance in all training materials.
• Review and update training materials to align with current policies and best practices.
• Evaluates training materials to determine their relevance, accuracy, and need for updates or revisions.
• Conduct task analysis to identify training needs and training deficiencies to develop new instructional approaches.
• Designs engaging training scenarios incorporating slide presentations with animation and sound, ensuring alignment with instructional timelines.
• Develops practical exercises and real-world training simulations for virtual and/or in-person training programs.
• Gathers, coordinates, and validates training materials, applying a diverse range of instructional strategies and training aids for effective learning.
• Develops site-specific training programs in conjunction with local program leadership, including on-the-job (OJT) training programs and performance objectives.
• Develop training deployment schedules working with the contractor leadership team according to staffing levels on a recurring basis.

Required Qualifications:

• Must be a U.S. citizen with the ability to obtain a DHS Public Trust clearance.
• A bachelor’s degree or higher.
• Subject matter expert in ERO operations and Government database systems.
• Experience in instructional design, curriculum development, training delivery, and compliance/quality control.
• Proficiency in crafting and presenting training materials using Microsoft PowerPoint, Microsoft Teams, and other multimedia tools.
• Strong ability to analyze training needs, assess learner performance, and recommend improvements.

Preferred Qualifications:

• Knowledge of other law enforcement systems and databases is preferred.
• Excellent communication, organizational, and problem-solving skills.
• Ability to potentially travel to support off-site training sessions, workshops, and evaluations.

Additional Information:

• This position is a 1099 contract position.
• Work mode is remote with up to 25% travel to support and deliver training sessions.
• Offer is contingent on candidates passing a background investigation, including a criminal history check, as part of the employment process. 

Compensation:

• Up to $45.00/hour, based on experience and geographic location. 

Equal Opportunity Employer:

US Advisors is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status.

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