Training Consultant - Remote, United States

Overview

The Training Consultant of Implementations is responsible for providing effective and relevant training to our clients through online, in person and recorded sessions. This is achieved through evaluating the Training Request, communicating with the client and the internal support team, and utilizing tools and techniques to deliver on the objectives. They will apply different forms of technology to measure the success of the training and make updates to the strategy based on the results.

Responsibilities

• Analyze customer needs and recommend appropriate training interventions 
• Develop templates for system training materials based on the training strategy. 
• Deliver specific application training based on use needs analysis. 
• Create and document training materials based on key functionality across the application. 
• Coordinate with product teams to keep training materials current with updated functionality and features. 
• Develop additional system support materials such as user job aids. 
• Consult and collaborate with internal departments to develop training materials that achieve defined learning outcomes by appropriately evaluating the need and making sound training recommendations. 
• Create course materials and teaching aids that support content delivery and skills assessments. 
• Problem-solving and manage multiple assignments simultaneously while meeting deadlines and quality standards as you revise, modify, and update training materials. 
• Deploy feedback tools Sitting for Sto assess the effectiveness of the curriculum. 
• Track training outcomes and ensure alignment to business objectives. 
• Identify individual and organizational obstacles to learning and facilitating interventions. 
• Respond to trainee questions and adjust course content as required. 
• Facilitate the delivery of technology-based and multimedia-centered teaching. 
• Ability to explain complex, technical concepts clearly, to both technical and non-technical audiences. 
• Completes all responsibilities as outlined on annual Performance Plan. 
• Completes all special projects and other duties as assigned. 
• Must be …