Trainer - Refugee Youth Resource Center

The U.S. Committee for Refugees and Immigrants (USCRI), is a non-governmental, not-for-profit international organization with a mission to protect the rights and address the needs of persons in migration by advancing fair and humane public policy, facilitating and providing direct professional services, and promoting the full participation of migrants in community life. For over 100 years, we have shaped history with the belief that immigrants strengthen our communities, economy and social fabric through freedom, hard work, and family unity. To learn more about our work, please go to our official website at www.refugees.org. 

OVERVIEW

The Refugee Youth Resource Center was established to improve outcomes for refugee children/youth and their families through providing education, resources, and support to refugee-serving agencies. The Trainer is responsible for conducting trainings and coordinating professional development opportunities for staff at refugee serving agencies, including ORR funded refugee resettlement programs and other agencies.  The position will be responsible for the development of training materials for both live and online self-paced trainings, with a focus on promoting the provision of child welfare centric, trauma informed services with refugee children and youth. The position reports to the Senior Community Outreach and Education Coordinator. Individuals with lived experience are highly encouraged to apply.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Organize, develop, and deliver live online high-quality training, coaching, and technical assistance services for refugee serving staff, including case managers, social workers, supervisors, support staff, clinicians, attorneys, and other multidisciplinary staff;
• Facilitate trainings with refugee serving staff in a live online format, through recorded webinars and e-learning modules, and onsite on an as needed basis;
• Coordinate and facilitate the delivery of regular trainings in the areas of child welfare, behavioral health, child development, trauma informed care, and other topics identified to support best practices for providers working with refugee youth;
• Develop and facilitate targeted training curriculum in response to targeted needs identified by refugee serving providers;
• Track completion of staff training in the Learning Management System (LMS);
• Conduct training needs assessments and analyze various data to identify training needs; 
• Analyze and respond to training evaluations to improve presentation content, delivery, and effectiveness; 
• Develop a training calendar in collaboration with the training team; 
• Maintain working knowledge of best practices and trends in the field and share relevant, ongoing professional development opportunities with the refugee resettlement network;
• Research relevant subject matter/topics to create accurate and relevant training and support materials;
• Conduct outreach and coordinate with external organizations/subject matter experts for technical assistance and to present relevant trainings; and
• Other duties as assigned by supervisor.

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated is not to be an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).   
 

POSITION REQUIREMENTS

• Bachelor’s degree in a behavioral science, education, or social services field with at least three years’ experience in staff training, case management, and/or child welfare;
• Prior experience working in domestic refugee resettlement is required;
• Excellent organizational, verbal, written, and interpersonal communication skills; 
• Experience in curriculum development and instructional design highly preferred; 
• High proficiency in Microsoft Office, specifically proficiency with Word, Power Point and Excel is required; 
• Strong technology skills and ability to effectively utilize web-based training platforms and online learning management systems (LMS); 
• Experience with e-learning highly preferred (Articulate 360);
• Strict adherence to timeframes, policy, and procedure;
• Ability to prioritize duties and multi-task in a fast-paced environment;
• Ability to work well independently and in a team;
• Ability to track and analyze data;
• Position is remote and the candidate must have an appropriate workspace to complete documentation, phone calls, and video conferencing;
• Willing to travel a few times annually;
• Candidate must demonstrate a commitment to comply with mandatory state reporting requirements for child abuse and neglect;
• Candidate must have dedication to the human rights of refugees, immigrants, asylum seekers and displaced people;
• Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace.

TRAINING REQUIREMENTS 

• Satisfactory completion of USCRI’s Orientation and Training;
• Satisfactory completion of funder required trainings upon hire and on an annual basis; and
• Complete additional training as identified by supervisor or Human Resources.

PHYSICAL DEMANDS

• Use of manual dexterity, tactile, visual, and audio acuity;
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands;
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying; and
• Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer.