Trainer / L&D Specialist

The Trainer or L&D (Learning and Development) Specialist's primary job duties include: assessing training needs, designing and developing training materials, delivering training sessions, evaluating the effectiveness of programs, and ensuring employees acquire necessary skills to perform their roles effectively by aligning training with our organizational goals; this often involves collaborating with different departments to identify specific training requirements. At Rankings.io, we are committed to providing end-to-end SEM services, including content creation, technical optimization, and keyword strategy for law firms looking for aggressive growth across multiple digital platforms. 

Responsibilities

Employee Needs Assessment:

• Conduct interviews with employees to identify skill gaps, training needs, and professional development opportunities
• Collaborate with department leaders to understand team-specific processes and standards

Course and Content Development:

• Design and create interactive courses, workshops, and e-learning materials tailored to employee needs and company standards
• Develop quizzes, assessments, and other evaluation tools to measure understanding and retention
• Ensure training materials are clear, engaging, and align with Rankings.io’s quality expectations

Implementation and Delivery:

• Organize and facilitate live and recorded training sessions
• Coordinate the scheduling of training programs to accommodate employee availability
• Use learning management systems (LMS) and tools to deliver content effectively

Standards and Quality Assurance:

• Establish and communicate benchmarks for quality work across all roles
• Monitor and evaluate employee performance post-training to ensure knowledge application
• Regularly update training materials to reflect evolving company standards, tools, and industry trends

Reporting and Feedback:

• Track participation, performance, and outcomes of training programs
• Analyze feedback to continually improve training effectiveness
• Provide regular updates to leadership on learning and development progress and impact

Requirements

• Proven experience in learning and development, instructional design, or a related field.
• Strong ability to interview, listen actively, and identify training needs.
• Excellent organizational and project management skills.
• Proficiency in creating digital training content using tools like Articulate, Canva, or similar.
• Strong written and verbal communication skills.
• Preferred
• Experience in a remote work environment.
• Familiarity with SEO, digital marketing, or agency operations.
• Knowledge of learning management systems (LMS) and tools such as TalentLMS or Teachable.

Benefits

• Starting from $65,000; pay commensurate with experience
• Work remotely from home
• 12 days of PTO within the 1st year
• 3% match Simple IRA
• 100% health insurance (including fully employer-funded coverage)