Tester, Benefit Configuration
United States
Company
NavitusAbout Us
Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.Pay Range
USD $19.60 - USD $21.26 /Hr.Work Schedule Description (e.g. M-F 8am to 5pm)
M-F 8am to 5pmRemote Work Notification
ATTENTION: We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.Overview
Navitus Health Solutions is seeking a Benefit Configuration Tester to join our team!
This position ensures efforts are in alignment with the Claim Adjudication Operations (CAO) team to leverage technology and process improvement for the purpose of meeting the business needs of Navitus customers, clients, members, and pharmacies by accurately administering benefits. The primary functions of the Tester, Benefit Configuration involve performing and documenting benefit configuration testing ensuring Navitus maintains an accurate, efficient, and versatile claims adjudication system. This position develops tactical tasks and processes to incorporate client and company initiatives into testing to ensure the integrity of pharmacy claims processing. Individuals in this role must use sound business judgement and demonstrate the ability to continually prioritize tasks, as customer experience and client financials are directly influenced by their quality of work.
This position may include after-hour and/or weekend hours with other eligible team members depending on workload.
Is this you? Find out more below!
Responsibilities
How do I make an impact on my team?
- Completes scheduled and urgent benefit configuration testing of new client implementations and/or benefit additions, terminations, and changes timely and accurately to mitigate the risk of member access to care issues, missed performance guarantees and potential liquidated damages
- Acquires and maintains a basic level of understanding of Navitus’ claims adjudication system and upstream/downstream processes to test both standard and custom configurations to meet client expectations
- Complies with standards set forth regarding benefit design and configuration testing including HIPAA, NCPDP and Navitus internal business standards
- Uses departmental workflow management, issue resolution and reporting tools for troubleshooting and responding to general customer questions and issue resolution requests
- Supports internal customers by participating in client meetings, audits, and new program implementations with other areas of the company, answering benefit testing questions and providing guidance to other areas and roles on the benefit configuration testing process
- Conducts system enhancement and regression testing of a low to moderate level of complexity for benefit configuration processes to ensure compliance with state, federal and client regulations/standards
- Contributes to training and maintains a mentoring relationship with new and existing benefit configuration testing team members
- Other duties as assigned
Qualifications
What our team expects from you?
- Associate degree or equivalent work experience
- Basic experience with Microsoft Office, specifically Word and Excel
- Participate in, adhere to, and support compliance program objectives
- The ability to consistently interact cooperatively and respectfully with other employees
We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.
Location : Address
RemoteLocation : Country
US ApplyJob Profile
Hawaii Maine Mississippi New Hampshire New Mexico No remote work for residents of specific states Rhode Island South Carolina South Dakota West Virginia Wyoming
Benefits/PerksAdoption Assistance Creativity Diversity Flexible Spending Account Growth Opportunities Paid holidays Paid parental leave Paid Time Off Remote work Vision Insurance
Tasks- Conduct system testing
- Document testing results
- Issue resolution
- Mentor team members
- Perform benefit configuration testing
- Support internal customers
Benefit configuration Claims Adjudication Customer service Issue Resolution Microsoft Office Process Improvement Testing Workflow Management
Experience0 years
EducationAssociate degree Business Equivalent work experience
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9