Technology Vendor Manager

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

This Technology Vendor Manager will be responsible for providing oversight on vendor selection (RFIs/RFPs when appropriate), due diligence, contract negotiation, and vendor relationship management for the Operations & Technology group.
These activities will involve managing across multiple internal stakeholder groups (Legal, Information Security, Compliance, and the sponsoring business unit), reviewing vendor financial information, negotiating Non-Disclosure Agreements, negotiating contracts, monitoring service level agreements (SLAs) preparing and validating reports, and create and communicate to Senior and Executive Management a variety of complex departmental projects and presentations.

This person will,

• Coordinate and manage all stages of contract life cycle including risk management analysis, due diligence, requirements gathering, RFP preparation, selection, negotiation, maintenance and termination.

• Manage the status of contract management within Ops & Tech and report to other key business partners such as Legal, Risk, Contract Management, and Third-Party Management to accomplish business objectives on an ongoing basis.

• Develop and maintain working relationships across lines of business and with technical, audit, risk management, vendor management, compliance, security and legal teams as required.

• Lead and manage vendor management team to ensure all vendor relationships within Ops & IT are following proper processes and procedures, and to ensure effective monitoring of contractual terms and Third-Party Management requirements.

• Prepare reports and facilitate in compliance reviews of vendor contracts and relationships. Prepare individual vendor overview supporting information to support third party exam requests. Manage contractual and business relationships with assigned vendors.

• Partner with Ops & Tech Third-Party Relationship Managers (TPRMs), and Legal to develop, structure and negotiate business terms and conditions with Ops & Tech vendors. Ensure compliance with business terms and conditions as it relates to individual vendor relationships within the line of business.

• Monitor Service Level Agreements (SLAs) with vendors, prepare management reporting and coordinate the process of adding new vendors and/or discontinuing use of current vendors.

• Develop guidelines and programs within Ops & Tech to better manage the overall O&T vendor portfolio. Lead development and adoption of corporate vendor risk management standards. Provide a good understanding of risk-based decision making (i.e. risk analysis, mitigation, resolution).

This position is not eligible for Visa sponsorship.

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