Technology Manager/ Senior Clinical Application Manager (Onsite, Hybrid, or Remote Available)

Description

Are you excited to lead the transformation of clinical applications at Mendocino Community Health Clinic? We’re seeking a passionate Clinical Applications Manager (CAM) to guide our dynamic department and build strong partnerships with OCHIN. In this vital role, you'll oversee training, documentation, testing, and staff development, while championing the integration of innovative technology with our OCHIN Epic System of Record. You'll manage vendor relationships and ensure our application roadmap addresses both current and future needs. The ideal candidate will have experience with EPIC, a solid background in healthcare, and a track record of problem-solving in startups or senior roles within hospitals and health systems. If you're eager to help us deliver compassionate, high-quality care to our communities through cutting-edge solutions, we want to hear from you!  

 
The candidate will have the option to work onsite, remote, or have a hybrid work schedule, which allows for a flexible work-life balance. 

Duties Include:

• In concert with the Director of Population Health, clearly defines the overall objectives and expectations and reaches agreement and buy-in with all project stakeholders.
• Manages the application roadmap for MCHC and brings in best-in-class technology that drives better collaboration, lowers administrative burden and improves outcomes
• Continually reaffirms, adjusts, and communicates project goals according to the dynamic vision of the company.
• Serves as a role model for the team and develops a high performing team
• Oversees successful implementation of the Population Health Platform
• Works closely with the appropriate department managers and Director of Population Health to resource all elements of the project.
• Ensures that all team members are appropriately trained to accomplish their assigned tasks.
• Interacts with internal clients on all levels to help resolve issues and provides answers in a timely manner.
• Effectively communicates relevant information to appropriate stakeholders.
• Resolves and/or escalates issues in a timely fashion.
• Initiates and implements improvement.
• Keeps track of lessons learned and shares those lessons with team members.
• Mitigates team conflict and communication problems.
• Travels to other MCHC locations as needed.
• Performs additional duties as assigned.

Benefits Offered:

• Medical, Dental, & Vision Insurance
• Hybrid
• Paid Time Off
• Life Insurance
• 401k Match
• Flexible Spending Account
• And more...

Schedule:

Monday Through Friday

8:00 AM - 5:00 PM PT

Onsite, Hybrid, or Fully-Remote 

Requirements

MINIMUM QUALIFICATIONS:

• Bachelor’s degree
• Experience working with EPIC or equivalent Electronic Health Record Systems
• Experience managing teams
• Technical acumen to determine roadmap and vision