Technology Intern, Digital Banking

COMPANY DESCRIPTION: Forbright is a nationwide full-service bank and lender helping accelerate the transition to a sustainable and low-carbon economy. Headquartered in Chevy Chase, Maryland, Forbright is committed to accelerating the transition to a sustainable economy by financing visionary leader in clean energy, healthcare, technology, financial services, real estate, and other industries with extraordinary service.
COMPANY CULTURE: We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible environmental, social, and governance (ESG) practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back. We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful.
COMPANY MISSION: We are a mission-driven institution. We operate a sound dynamic institution that is well capitalized, liquid, profitable and uses best practices to manage risk and assure compliance with laws and regulations. We use Forbright’s capital, capabilities, innovation, and expertise to help our clients succeed and contribute broadly to building a more sustainable future.
JOB SUMMARY: The Technology Intern, Digital Banking focuses on site reliability engineering and is responsible for helping to ensure the reliability, availability, and performance of Forbright's website and systems. This role contributes to verifying and enhancing our observability configurations as well as proactively identifying and addressing potential software and platform issues before they impact the user experience. 

DUTIES AND RESPONSIBILITIES:

• Conduct a thorough review of current observability solutions to help identify potential opportunities and areas for improvement 
• Help implement monitoring and alerting enhancements to track key performance metrics and error conditions 
• Help develop and maintain runbooks and documentation for common troubleshooting scenarios to ensure a quick and effective response to incidents 
• Work with members of the development team to learn about new features and updates and help ensure that they are designed with reliability in mind 
• Participate in on-call rotations to respond to any site incidents outside of regular business hours 
• Perform other duties as assigned 

QUALIFICATIONS:

• Bachelor’s Degree or currently pursuing a Bachelor’s Degree required; Junior or entering Junior year preferred 
• Linux admin knowledge required 
• Python and or Node.js experience/knowledge  
• Exposure to any observability platform/stack (New Relic, DataDog, Prometheus, Grafana, OpenTelemetry, etc.) 
• Cloud platform knowledge/experience; AWS preferred 
• SQL knowledge 
• Strong verbal and written communication 
• Preferably on the East Coast

The pay for this position …