Technology Implementation Professional

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 The Technology Solution Implementation Professional 2 delivers new technological solutions to meet business needs within a specified scope while aligned to enterprise objectives. The Technology Solution Implementation Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Technology Solution Implementation Professional 2 gathers and documents business system and functional requirements, influences system design to optimize support and ensures solutions meet the business objectives and requirements. Completes and/or coordinates implementation of design and requirements, testing, operational readiness, and transition to the appropriate production support team. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

• Lead projects related to retail store changes (opening, closing, relocations, consolidations) and lead other projects that are diverse in scope
• Enhance existing store change workstream - embrace finding efficiencies, transparency, communication, virtual engagement, process improvement
• Gather and document business requirements
• Drive project(s) end to end, including utilization of virtual tools (Lucid, MS Teams, Group Chats, Automation) between meetings
• Actively collaborate in an online environment and engage business partners towards the completion of key milestones, tasks, etc.
• Facilitate meetings with all business partners to discuss and document business needs
• Coordinate across teams on milestones and implementation of project deliverables
• Communicate with business team to align leadership level updates
• Assist the product team with agile strategy, process flow, and prioritization of new projects
• Align with IT and other resources - drive successful partnerships, transparent project/task management

Required Qualifications

• Bachelor's Degree in Product Management, Project Management, Business, Computer Science, Information Technology, Health Information Systems or a related technical field or equivalent work experience
• 5 years or more of experience in technology implementations and/or product/project management
• Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies
• Experience problem solving and consultation within complex environments
• Ability to facilitate cross-functional teams' efforts in a virtual environment
• Ability to work independently and efficiently to manage multiple completing projects and initiates
• Willingness to learn new tools and align to business partners via MS Teams or other virtual methods
• Adaptable to change - drive innovation, process improvement, continuous improvement, utilization of virtual tools that drive efficiency
• Highly organized - ability to keep track of …