Technical Writer

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

The primary function of this position is to write user and service documentation for our sequencing solutions portfolio. As a Technical Writer, you are a highly productive writer and a quick learner. You have an eye for detail and consistency, and exhibit unfailing attention to quality writing. Your strong technical skills and aptitude for organizing complex information enable you to pick up and apply new technologies, science, and standards rapidly and well.

Responsibilities

• Plan, write, and edit technical documentation for a variety of scientific audiences including researchers, bioinformaticians, clinicians, physicians, patients, and internal field staff.

• Collect data by interviewing specialists, researching written material, attending training and demonstrations, using products, and observing users.

• Work efficiently and accurately in current XML-based content development systems, adhering to best practices and departmental standards for terminology, content management, and reuse.

• Release finished documentation and maintain organized records of all materials, drafts, and previous versions.

• Demonstrate strong domain expertise in modern standards for technical writing, online help, content technology, and user experience.

• Quickly learn and apply new tools, processes, and standards.

• Be adaptable and forward thinking in the face of technological and organizational change.

• Partner and engage with stakeholders across teams and regions, working collaboratively to achieve a quality product.

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Requirements

• Bachelor’s degree is highly preferred.

• Proficient in writing in English, attentive to industry standards, and equipped with excellent grammatical and editorial skills.

• 3+ years of experience as a technical writer in a similar or related industry – biotech, healthcare, software, hardware.

• Experience writing end-user product documentation.

• Demonstrated understanding of the principles and practices of technical writing, content management, and …