Technical Writer
Nationwide Remote Office (US99)
The Company
ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.
The Team
Our Health Modernization Solutions (HMS) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It takes the right team of people, working together on the right solutions for the customer. We are looking for a seasoned Technical Writer who will be a key driver to make this happen.
The Work
Our team will assist HHS and GSA’s Centers of Excellence (CoE) in building a modern IT enterprise architecture with effective data governance and DevSecOps. We will assess the current network, infrastructure, applications, and data, identify strengths, weaknesses, and improvement opportunities, and envision an optimal future IT environment while understanding customer needs.
Key Responsibilities and Job Duties
Ability to transform complex ideas and information into simple, straightforward language
Expertise in conducting research and compiling data from subject matter experts and technical personnel to ensure accurate documentation of information
Proven background in editing and proofreading to produce professional and accurate documentation
Ability to work within an Agile team
Work with creatives and software developers to draft technical documents and communication deliverables
Provide professional technical writing and editing services on materials such as informational products, presentations, reports, etc., while complying with HHS style guides and quality control measures
Provide authoring for SOPs, reports, presentations, and other materials, as requested
Research highly technical information and gather input from the development team and customer
Coordinate stakeholder input, fact-checking, and integration of written text and graphic design
Required Qualifications
2 years’ experience in technical writing
Candidate must be able to obtain and maintain a Public Trust
Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years
Preferred Qualifications
Bachelor’s degree in English, Communications, Public Relations, Marketing, or related field
Experience writing software development and/or IT documents
Excellent writing skills, as well as the ability to communicate and collaborate effectively.
Display a high degree of initiative and ability to work independently under minimum supervision in a fast-paced environment.
Strong communication, organizational, and interpersonal skills.
Job Location:
Remote – possible quarterly travel to D.C.
This position requires that the job be performed in the United States. If you accept this position, note that ICF monitors employee work locations, blocks access from foreign locations/foreign IP addresses, and prohibits personal VPN connections.
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Working at ICF (standard language used on all ICF reqs – no need to touch this section)
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is: $ 000000 - $ 0000000.
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.
Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$52,488.00 - $89,230.00Nationwide Remote Office (US99) ApplyJob Profile
RestrictionsMonitors employee work locations Must be able to obtain and maintain a public trust Must reside in the US No foreign access Prohibits personal VPN connections Work must be performed in the US
Benefits/PerksCutting-edge technology Equal opportunity employer Fast-paced environment Inclusive workplace Quarterly travel Reasonable accommodations Remote Remote-first company Remote work
Tasks- Communication
- Conduct research
- Coordinate stakeholder input
- Development
- Documentation
- Draft technical documents
- Edit and proofread documents
- Graphic design
- Integration
- Navigate change
- Quality control
- Research
- Shape the future
- Supervision
- Technical writing
- Transform complex ideas
- Write
Access Agile Architecture C Collaboration Communication Communications Data Governance Design Development DevSecOps Documentation Editing Education Enterprise Architecture Environment Fact-Checking Governance Graphic Design Infrastructure Integration Interpersonal IT Marketing Materials Organizational Policy Proofreading Public Relations Quality Control R Reports Research Software Development Supervision Technical Technical Writing Technology Services WELL Writing Writing and Editing
Experience2 years
EducationArchitecture Bachelor Bachelor's degree Communication Communications Data Education English Environment Graphic Design IT Marketing Or related field Policy Public relations Related Field Relevant Work Experience Technology
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