Technical Writer Intern

About Wealth Enhancement

Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 75,000 households from our over 100 offices - and growing - nationwide.

Since 1997, Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit www.wealthenhancement.com.

We are seeking a motivated Technical Writer Intern to assist our team with technical writing and knowledge management tasks. In this role, you will work closely with our Knowledge Manager, subject matter experts, product teams, and customer support to help create, maintain, and optimize technical documentation and knowledge base content. This internship offers a valuable opportunity to gain hands-on experience in knowledge management and technical writing.

In the spirit of pay transparency, we are excited to share the hourly rate for this position is $20 per hour. We encourage you to apply and provide us with your compensation expectations when you do. We’re big on open conversations, so, let’s have one.

Primary Job Functions:

Technical Documentation

• Assist in developing and maintaining technical documentation, including user guides, FAQs, knowledge base articles, and troubleshooting documents.

• Help translate complex technical information into clear, user-friendly content tailored to different audiences.

• Ensure documentation is structured, concise, and aligned with organizational style guides and best practices.

• Review and update existing content to maintain accuracy, clarity, and relevance.

 Knowledge Management

• Support the application of Knowledge Management best practices to capture, structure, and maintain knowledge assets.

• Help enhance knowledge base organization, metadata, and searchability for optimal content discoverability.

• Monitor and analyze content effectiveness using performance metrics such as article usage, search success rates, and user feedback.

• Assist in identifying knowledge gaps and proactively creating or updating content.

• Contribute to establishing and enforcing governance policies for content lifecycle management.

Collaboration & Process Improvement

• Collaborate with product managers, engineers, support teams, and SMEs to gather technical information and ensure documentation accuracy.

• Support self-service enablement by optimizing knowledge resources for internal teams and customers.

• Participate in continuous process improvements for documentation workflows and knowledge sharing frameworks.

Education/Qualifications

• Preferably pursuing bachelor’s degree with a focus on technical writing, knowledge management, or a related field.

• Preferably students between their junior and senior years.

• Proficient with Microsoft Office Suite or related software, and documentation tools like Jira or Confluence.

• Basic understanding of Knowledge Management principles and best practices.

• Well-developed written and verbal communication skills with the ability to successfully interact with people at all levels of the organization.

• Ability to collaborate cross-functionally and simplify complex concepts for diverse audiences.

• Detail oriented, highly organized, problem solver, adaptable, and able to work autonomously.

WEG hires employees and makes decisions about their salary qualifications based on factors such as: the role to be performed; educational and professional experience, qualifications, skills and credentials; tenure, cost-of-living and demand for the role in the applicable market. Thus, the entire salary range for those who are classified as the Intern level is $34,309 to $52,983.

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Comprehensive Benefits Offerings

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an intern, you may participate in the following benefits & development opportunities:

• Training and professional development

• Wellness programs and resources

• Worker's compensation

Should you need reasonable accommodation when completing the application form or during the selection process, contact the Human Resources Department at 763-417-1700

Information provided on this application will be kept confidential and only be shared with those involved in the selection process.

Equal Opportunity Employer, including disabled and veterans. This organization participates in E-Verify.

Click the following link to view Federal and E-Verify posters: Link

OSHA Requirements: This position requires the ability to stand or sit for long periods of time, file documents in high or low cabinets, to use the telephone and to use the computer systems.