Technical Writer II

About Us: Lytx is a leading provider of video telematics, analytics, safety, and productivity solutions for commercial and public sector fleets. We harness the power of video and data to enable our clients to enhance safety, efficiency, and overall performance. Join us and be a part of a team that's making a difference on the roads every day!

Job Summary: We are seeking a skilled and experienced Technical Writer II to join our product and software engineering teams. In this role, you will be responsible for creating and maintaining high-quality documentation for our software products. You will work closely with product managers, software engineers, and other partners to ensure our documentation is accurate, comprehensive, and user-friendly. 

Key Responsibilities: 

• Write, edit, and maintain technical documentation, including user guides, API documentation, integration guides, and release notes 

• Collaborate with software engineers, product managers, and other team members to gather information and understand documentation requirements 

• Translate sophisticated technical concepts into clear and concise content for a diverse audience, including developers, integrators, and end-users 

• Ensure consistency, clarity, and accuracy in all documentation 

• Develop and maintain a documentation style guide to ensure consistency across all materials 

• Review and update documentation based on user feedback and changes in the software 

• Lead multiple documentation projects simultaneously, ensuring timely delivery 

• Continuously improve documentation processes and tools 

Qualifications: 

• Bachelor’s degree in Technical Writing, English, Communications, Computer Science, or a related field 

• 2-4 years of experience in technical writing, preferably in the software industry 

• Strong writing, editing, and proofreading skills 

• Ability to understand and communicate complex technical information clearly and concisely 

• Proficiency with documentation tools and software such as Microsoft Office, Google Docs, Markdown editors, and version control systems (e.g., Git) 

• Excellent organizational and time management skills 

• Strong attention to detail and commitment to accuracy 

• Ability to work independently and collaboratively in a team environment 

Preferred Qualifications: 

• Experience with API documentation tools like Postman, Redocly, Readme 

• Knowledge of HTML, CSS, and JavaScript 

• Experience with content management systems (CMS) 

• Familiarity with agile development methodologies 

Benefits:

• Medical, dental and vision insurance 
• Health Savings Account
• Flexible Spending Accounts
• Telehealth
• 401(k) and 401(k) match
• Life and AD&D insurance
• Short-Term and Long-Term Disability
• FTO or PTO
• Employee Well-Being program
• 11 paid holidays plus 1 inclusive holiday per year
• Volunteer Time Off
• Employee Referral program
• Education Reimbursement Program
• Employee Recognition and Appreciation program
• Additional perk and voluntary benefit programs

Salary is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.  This position is also eligible for an incentive compensation plan.  The expected hiring salary for this position is:

Innovation Lives Here

You go all in no matter what you do, and so do we. At Lytx, we’re powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that’s what we do. Join our diverse team of hungry, humble and capable people united to make a difference.

Together, we help save lives on our roadways.

Find out how good it feels to be a part of an inclusive, collaborative team. We’re committed to delivering an environment where everyone feels valued, included and supported to do their best work and share their voices.

Lytx, Inc. is proud to be an equal opportunity/affirmative action employer and maintains a drug-free workplace. We’re committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet.