Technical Writer

Docker is a remote first company with employees across Europe, APAC and the Americas that simplifies the lives of developers who are making world-changing apps. We raised our Series C funding in March 2022 for $105M at a $2.1B valuation. We continued to see exponential revenue growth last year. Join us for a whale of a ride!

The Developer Experience group at Docker is looking for a Technical Writer to help developers and development teams build, share, and run applications in a fast-moving landscape. In this role, you’ll be responsible for writing and refining product documentation that’s accurate and effective. As a Technical Writer, you’ll have the opportunity to work in a fast-paced, creative environment to produce world-class product documentation.

Responsibilities:

•  Write accurate, well-organized, consistent, and highly effective content for new and updated features.

• Collaborate with engineers, UX, product managers, and other technical writers to continuously improve Docker documentation.

• Independently research, plan, lead, and deliver content initiatives.

• Work with the UX team to create and review in-product UI text and error messages.

• Use the product, test each procedure and workflow, become an expert user, and provide feedback to the product development teams.

• Collaborate cross-functionally to align product documentation with other forms of customer-enablement content.

• Help lead documentation process improvements.

• Monitor and address feedback received from the community through various channels such as Slack, Docs GitHub repository, etc

• Actively participate in agile development team meetings and represent the interests of the product documentation team and Docker customers through user feedback and analytics.

Qualifications:

•  5+ years of experience in researching, planning, writing, and editing documentation for software products.

• Experience working with a "Docs as Code" workflow.

• Experience leading content initiatives and working with cross-functional teams.

• Previous technical writing experience for developers, IT operations, and DevOps audiences.

• A team-player with experience working well remotely within geographically distributed teams.

• Excellent content planning and organization skills.

• Excellent written and verbal English language skills.

• Ability to quickly learn complex concepts and technologies and clearly explain them to others within the target audience’s context.

• A good understanding of programming concepts, preferably with Go and/or Python.

• Experience with creating documentation in an Agile development environment.

• Experience with a version control system such as Git, SVN, CVS.

• Experience with authoring and publishing tools like Markdown, HTML, CSS.  

Preferred Qualifications:

• Experience working on open source-based software products and/or participation in an open-source project.

• Proficiency on Linux operating systems using the …