Technical Writer

Leidos’ IT and Cybersecurity organization is currently seeking a Technical Writer to write, edit and publish high-quality IT end user communications, instructions and web content as well as standard operating procedures, processes and policies.

In this role, you will achieve goals such as:

• Work with a project team to design, create, and document IT policies, procedures, processes, and IT System Documentation for various audiences
• Create user friendly digital how-to guides for end users
• Help create and edit training materials including slides and videos to help train employees on new IT technologies and processes
• Help create and edit user friendly messaging including emails, blog posts and Wiki articles to help end users understand IT changes, how change will benefit them, and what their role is in ensuring success

Required Qualifications:

• Minimum of 4 years of technical writing and editing experience including:
  • Writing and editing end-user facing IT instructions and IT communications
  • Writing standard operating procedures (SOPs), IT policies, or IT procedures that can help Leidos strengthen IT documentation for internal or external audit readiness.
  • Experience with writing SOPs and IT system documentation supporting National Institute of Standards and Technology (NIST), Information Technology Infrastructure Library (ITIL), Sarbanes-Oxley Act of 2002 (SOX), Cybersecurity Maturity Model Certification (CMMC) or similar
• Microsoft Word and PowerPoint expert
• Experience using WSYWIG editors for publishing online content

Important Skills for Success

• Strong writer and editor, grammar expert with a strong attention to detail who can embrace and follow established style guides, processes, tools, and templates
• Excellent written, verbal, and interpersonal communication skills
• Strong analytical, prioritization and critical thinking skills
• Proactive, agile, adaptable, and inquisitive team player who is ready to implement objectives swiftly and effectively
• Analyze, evaluate, document, and recommend improvements for IT policy and business processes (as-is and to-be states)

Desired Qualifications:

• Skills with Visio, MadCap Flare, SharePoint Online, M365, Excel, SnagIt, Camtasia
• Highly organized with an orientation toward efficiency, common sense and best, most practical process always putting the end user first
• Growth mindset: Ability and interest in learning and growing, exploring different types of technical communications and information development, and learning from and mentoring others
• Ability to support and work on a variety of projects and assignments simultaneously

Please note that the budgeted salary for this position is closer to the midpoint of the posted pay range.

Original Posting Date:

While subject to change based on business needs, Leidos reasonably anticipates that this job …