Technical Program Manager, Khanmigo Core Platform

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone anywhere. Our proven learning platform offers free, high-quality supplemental learning resources that cover Pre-K-12th grade and early college core academic subjects, with a focus on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students around the world, with a focus on learners in historically under-resourced communities. 

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

As the Technical Program Manager for Khanmigo Core Platform, you will be responsible for coordinating and balancing the priorities of internal "customer stakeholder" teams who are building Khanmigo experiences, partnering with Engineering and Product Management on aligning the roadmap. Your efforts will streamline our processes and ensure our teams are aligned and productive, which will enable us to build the best products to serve our mission. 

You will:

• Coordinate with internal “customer stakeholder” teams, such as Tutor Platform, Literacy, Teacher Experience, to understand their needs and balance their priorities.
• Manage platform capabilities, including text to speech and vision.
• Oversee developer frameworks, such as our Evaluations Component library being built.
• Provide necessary tools for prompt engineers' workflows.
• Coordinate internal upgrades, aligning different teams onto the latest models.
• Ensure that evaluation test cases for every activity across teams are met.
• Collaborate with internal dependency teams like Data Infra to ensure our Evaluations Component data fits the shape expected by the Data Infra team for tools like Langfuse.
• Manage coordination for Khanmigo-as-a-Service partners for 3rd party customers leveraging the Khanmigo Platform.

WHAT YOU BRING

• 5+ years of Program Engineering or Product Management experience where you have successfully managed big data-focused programs (or multiple projects) from inception to execution
• …