Technical Program Manager - Audio Visual
Seattle, WA Or Washington D.C. or Fully Remote
WHO WE ARE:
EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU’LL DO:
We are looking for a Technical Program Manager to know, understand, build, and deliver a full range of Network and Audio-Visual (AV) products including conference rooms, presentation rooms, training rooms, wireless deployments, mobile builds, IDF expansions, and Managed Network Environments. All will be held to the highest quality standards with minimal supervision.
The Audio Visual & Networking Delivery product portfolio includes:
- Audio Visual system delivery for new programs
- Audio Visual system delivery for Day 2 programs
- Audio Visual system delivery for replacement programs
- Audio Visual system decommissioning for sites, floors and parts of buildings
The Technical Program Manager is responsible for delivering a complete range of standard and custom AV designs and can confidently deal with ambiguity. They can be relied upon to assist in cross regional projects or operate in new areas within their region as required within the portfolio. They are expected to add value where product strategy is defined, and seek guidance as needed.
WHAT YOU'LL NEED TO SUCCEED:
- You should have a comprehensive understanding of defined AV & Network products and processes, understand the technology capabilities of each product, and are able to anticipate risks and mitigate them. You can effectively communicate with non-tech customers, are trusted to influence customer decisions, and deliver a solution that is at both the individual level and the service level. You look beyond their immediate scope and consider global requirements when addressing process development.
- You should also understand the technology capabilities of each product, are able to know when change or redesign may be needed and are able to drive those works to the correct manner. You should be able to choose the right product for the project, if needed, and are expected to work independently, seeking guidance only as needed on the program(s) assigned.
- The Technical Program …
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Fully remote
Benefits/Perks Tasks- Collaboration
- Customer satisfaction
Collaboration Communication Customer Satisfaction Network management Project Management
Experience3 years
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9