Technical Product Owner- Remote

At Intoxalock, a member of the Mindr family of brands, we are dedicated to being a force for good. That's why we provide substance use safety, detection and monitoring products and services that help people live responsibly and keep communities safe.

Always aware. Always Guiding. Never Restricting or judging.

Mindr and our family of brands have helped millions of individuals to live and drive responsibly. Intoxalock, a subsidiary of Mindr, is the country’s largest ignition interlock provider (IIDs) in the United States and the only company working to assist individuals in successfully navigating the often-daunting DUI process. For more than 30 years, Intoxalock has helped millions of people get back on the road safely after a DUI, prevent impaired driving, and save lives.

We are proud to have pioneered alcohol-specific fuel cell technology that sets the industry standard. We provide products and services to consumers and program monitoring authorities to effectively deter impaired driving and support individuals as they navigate the license restoration process. We assist customers who are required to install an IID to regain their driving privileges after a DUI incident. We are headquartered in Iowa, operate in 48 US states, and have over 5,000 installation locations across the country, allowing us a strategic advantage in the marketplace, where our customers can find a convenient location within minutes from where they live or work.

We hire people who we expect will produce exceptional results, inspire positive changes within the company and deliver amazing service to our clients, which includes consumers, attorneys, state associations and more. We are a workplace you can be proud of. We’ve been named a Top Workplace for several years running and again in 2024 for national employers. Our products stopped an average of 26,000 intoxicated start-ups each month and 29 million in the last decade.

We are hiring a Technical Product Owner-Remote. 

The Technical Product Owner is accountable for managing the product backlog to meet business and customer needs, represents stakeholders, and helps the team stay aligned with the product roadmap(s). This individual will work closely with stakeholders, development teams, Engineering Delivery Leads, and cross functional business teams to define product requirements, negotiate functional trade-offs, investigate compliance matters, prioritize features, and ensure successful product delivery.

Duties & Responsibilities:

Product Planning:

1. -Collaborate with stakeholders to understand business and legal requirements, user needs, and trends within state administrator market.

2. -Research content for the product roadmap that best represents state and user market needs and how we may transition from our current device state to meet those needs.

3. -Prioritize features and create user stories based on business value and technical feasibility.

4. -Maintain detailed state certification calendar and firmware execution plan with 12 months visibility.

5. -Work with Engineering Delivery Lead(s) to translate the firmware and hardware compliance product plans into executable tasks.

6. -Identify and address potential risks and issues that may impact product delivery.

Requirements Management:

1. -Gather and document detailed technical and non-technical product requirements, ensuring a clear understanding by all team members, translating into technical details for contributors and layman terms for leadership and cross-functional teams.

2. -Work closely with stakeholders to define acceptance criteria for all stages of releases and how those will be measured and monitored.

3. -Work with other development groups to ensure solutions fit within our overall business architecture, or new architecture changes are driven in IT, customer service, service centers, sales, legal, and compliance.

Team Collaboration & Release Management:

1. -Participate in Agile/Scrum meetings, including planning, backlog grooming, reviews, and prioritization.

2. -Create and manage a product request intake process that allows for visibility, review and prioritization amongst the larger product prioritization activities.

3. -Create updates, schedules, presentations, etc. as necessary to communicate the plan, status and intent of business and compliance quality improvement projects, and solicit feedback to ensure cross-functional plan acceptance.

Quality Assurance:

1. -Collaborate with our QA team to ensure that developed features meet the specified requirements and acceptance criteria.

2. -Track user acceptance testing (UAT) closely to validate that the product meets business expectations.

All other duties as assigned.

Job Minimum Qualifications:

1. -Bachelor’s degree in a relevant field (Computer Science, Engineering, Business, etc.) or equivalent experience.

2. -5+ years’ experience with regulated, IOT, and sensor devices.

3. -Proven experience as a Product Owner or similar role in a technology environment.

4. -Strong understanding of product development methodologies.

5. -Excellent communication and collaboration skills.

6. -Analytical mindset with the ability to make data-driven decisions.

7. -Familiarity with project management tools and techniques.

Preferred Qualifications:

1. -Experience with Azure DevOps, MS Project, or other project management tools.

2. -Knowledge of the industry and market trends related to the product.

3. -Experience with MS Suite including Excel, Word, and Visio.

                                                    Why work for us?
Check out this list of a few of the many good reasons why we are a Top Workplace:
• Salary range is $81,400-$105,000depending on experience + potential 5% annual bonus incentive + 401(k) + benefits.
• We are the nation’s largest interlock provider, and our Mission is to help people live and drive responsibly.
• Mindr won the 2023 Top Workplace Award locally and nationally–and 2024 Best Place for Working Parents Award.
• Growth Oriented- 7 years of over 10%+ growth annually. Doubled in employee size over the past 2-3 years.
• A comprehensive and highly competitive benefits package, including:
-Health Insurance, Dental Insurance and Vision Insurance
-401(k)
-Paid Holidays
-Paid Time Off
-Ongoing Professional Training online via Litmos
-And more

Equal Opportunity Employer
It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants based on individual qualifications and without unlawful regard to race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex or genetic information.