Technical Product Manager

Wavelo is a SaaS business on a mission to make telecoms a breeze.

We provide flexible software that modernizes how communication service providers (CSPs) do business, helping them drive more value, focus on customer experience, and scale their operations faster.

What's New at Tucows

As part of Tucows (NASDAQ:TCX, TSX:TC)—one of the world’s largest Internet services companies—Wavelo is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet!

The work we do genuinely changes lives. If this sounds exciting, we’d love to hear from you!

About the opportunity

We are seeking an experienced, collaborative and resourceful Technical Product Owner to lead team priorities, product strategy, specify service features and capabilities, and drive the timely delivery of new products. You’ll translate ideas into strategy and features, and follow product development from start to finish. Success in this role comes from our culture, diversity and dynamic distributed team, so we value people who are authentic, take ownership, and deliver together! We're looking for candidates from a range of backgrounds who know how to get things done. This role is a remote North American position.

Job Duties

• Act as the product owner for several software services and maintain visibility of the roadmap and its execution within the business unit
• Create and execute on product area vision, driving towards specific business goals through our customer experience
• Work with senior management to create product plans, solutions, roadmaps, and coordinate with cross-functional teams for delivery
• Craft comprehensive user stories, establish the objectives, strategies, and actions needed to solve our customer's problems
• Lead the end-to-end product development lifecycle from Discovery, Definition, Design, Development, Deployment and support post-deployment hand off to our operations teams
• Collect and analyze feedback from customers, partners and other teams to shape requirements, features and end product
• Ensure products and releases are launched correctly and on schedule
• Collaborate with different Engineering and Product teams across the organization to deliver value through internal tooling, education, and documentation
• Coordinate release cycle and manage cross-team dependencies
• Prioritizing our Customers above all by working directly …