Technical Product Manager

Who We Are

Insomnia Labs is an award-winning product studio designed to help startups, enterprises, and blockchains solve complex business problems with emerging technologies & automated operations. We have a team of veterans in a variety of technologies, including blockchain, artificial intelligence, machine learning, and cloud computing. We help global clients develop, implement, and operate innovative solutions that will drive ROI through unlocking revenue streams or boosting cost savings.

Role Overview

We are seeking an experienced Technical Product Manager with a strong background in building loyalty products or similar expertise. The ideal candidate will have a deep understanding of customer engagement strategies and possess the creativity and vision to develop groundbreaking loyalty solutions. Experience with web3/blockchain products is a big plus but not required. A solid background in building B2B SaaS products is essential.

Key Responsibilities

• Drive the end-to-end product development lifecycle for core loyalty products, including conceptualization, design, development, launch, and ongoing enhancement.
• Conduct extensive market research and competitive analysis to understand customer needs, industry trends, and opportunities for innovation in the loyalty space.
• Develop creative and innovative loyalty solutions that enhance customer engagement and retention. Think outside the box to introduce unique features and experiences that set our products apart.
• Develop and maintain a detailed product roadmap that aligns with company goals, market demands, and customer feedback.
• Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure seamless product development and delivery.
• Define detailed product requirements, create compelling user stories, and prioritize the product backlog to ensure the most impactful features are developed first.
• Lead product launches, including coordinating with marketing on go-to-market strategies, creating launch plans and timelines, and ensuring successful execution.
• Monitor product performance through metrics and user feedback, and continuously iterate on features to improve user experience and engagement.
• Stay abreast of industry trends, particularly in the loyalty and web3/blockchain spaces, and leverage this knowledge to drive product innovation.

Requirements

What It Takes To Be Successful

• 6+ years of product management experience, with a strong focus on loyalty products or similar customer engagement solutions.
• Proven success in launching and managing products that significantly improve customer retention and satisfaction.
• Demonstrated ability to think creatively and develop innovative loyalty solutions that captivate users and drive engagement.
• Strong understanding of product development processes and agile methodologies.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Strong analytical skills and data-driven …