Technical Product Manager, Digital Products
United States - Remote
- Collaborate with the Digital Products Director to develop and articulate a clear product vision and strategy that aligns with the company's objectives and market opportunities.
- Conduct market research, competitive analysis, and customer feedback to inform product direction.
- Create and maintain a detailed product roadmap that outlines key milestones, deliverables, and timelines.
- Prioritize product features and enhancements based on business value, customer impact, and technical feasibility.
- Work closely with engineering, design, marketing, sales, and support teams to ensure successful product development and launch.
- Act as the primary point of contact between technical teams and non-technical stakeholders.
- Leverage your technical background to make informed decisions about product architecture, design, and implementation.
- Collaborate with engineering teams to define technical requirements, ensure feasibility, and resolve challenges during the development process.
- Drive the end-to-end product development process, from concept to release, ensuring that projects are delivered on time and within scope.
- Oversee the creation of detailed product specifications, user stories, and acceptance criteria.
- Advocate for the customer by deeply understanding their needs, pain points, and behaviors.
- Engage with customers and users to gather feedback, validate assumptions, and refine product features.
- Utilize data analytics to monitor product performance, identify trends, and make informed decisions about product improvements.
- Implement and track key performance indicators (KPIs) to measure product success.
- Collaborate with marketing and sales teams to develop go-to-market strategies and launch plans for new products and features.
- Ensure that all teams are aligned and prepared for successful product launches.
- Drive continuous improvement in product management processes and methodologies.
- Stay up-to-date with industry trends, emerging technologies, and best practices in product management.
- Bachelor degree in computer science, software engineering, or a related field required. Masters/Advanced degree preferred.
- Minimum of 7 years related experience required, of which 5 years should be performing as a Technical Product Manager role, required.
- Proven experience as a Technical Product Manager or similar role in a technology-driven company. PMI-ACP and/or DASM certifications preferred.
- Strong technical background with a deep understanding of software development processes, APIs, and cloud-based technologies.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
- Experience with Agile/Scrum methodologies and industry-standard management tools required. Experience with Azure DevOps Services and Microsoft Planner preferred.
- Strong problem-solving skills and a data-driven mindset.
- Ability to think strategically while managing the details of execution.
- We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
- We are committed to ensuring our practice is equitable for all employees, representative of the communities around us – and focused on the future of design. We advocate for equity, diversity, and inclusion efforts through the leadership of our DEI Council, Employee Resource Groups and other community advocacy initiatives.
- We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you.
Job Profile
Preference for candidates near company locations
Benefits/PerksEmployee perk programs Flexible spending account options Flex-time schedules Medical, Dental and Vision coverage Paid Time Off Remote work Remote work options Vision coverage Voluntary insurances
Tasks- Advocate for customers
- Collaborate with teams
- Create product roadmap
- Develop product vision
- Drive product development
- Launch products
- Monitor product performance
- Training
APIs Architecture Cloud Technologies Collaboration Communication Competitive analysis Cross-functional Collaboration Customer Engagement Data & Analytics Emerging Technologies Engineering Leadership Marketing Market Research Product lifecycle management Product Management Software Development Technical Expertise
Experience7 years
EducationArchitecture Bachelor degree Business Computer Science Engineering Marketing Master's degree Related Field Software Engineering
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9