Technical Pentest Manager

We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others.

Job Summary

Bugcrowd is a dynamic and rapidly growing organization seeking a passionate and experienced Technical Pentest Manager to support our customers running Penetration Testing as a Service (PTaaS) on the Bugcrowd platform. In this high-energy role, you will act as a trusted advisor and advocate for our customers, working closely with sales, technical sales, pen testers, crowd members, and teams like Hacker Success. You will leverage your deep understanding of penetration testing methodologies to scope out tests and communicate complex offensive security concepts to a variety of stakeholders. The ideal candidate thrives under pressure, excels at context switching, and is committed to continual improvement in a fast-paced environment.

**Please note we are only considering US candidates at this time

Essential Duties & Responsibilities

• Customer Advocacy: Serve as a trusted advisor to customers, understanding their needs and advocating on their behalf to ensure successful outcomes.
• Engagement Management: Manage multiple penetration testing engagements end-to-end, ensuring they are delivered on time and meet or exceed customer expectations.
• Technical Scoping: Accurately scope penetration tests across various domains, including network, web applications, mobile, and APIs.
• Cross-functional Collaboration: Work closely with sales, technical sales, pen testers, crowd members, and the Hacker Success team to coordinate efforts and resources.
• Communication: Effectively communicate complex offensive security concepts to a diverse range of stakeholders, including technical and non-technical audiences.
• Global Coordination: Engage with hackers from around the world, facilitating clear communication and collaboration across different time zones and cultures.
• Time Management: Operate efficiently under tight deadlines, managing multiple priorities …