Technical Consultant (Routing and Switching - CCNP)

Job Title

Job Description

Technical Consultant – Routing and Switching (NYC)

As a Technical Consultant at Philips, you will allow your networking experience and passion for improving lives to shine; you will contribute to providing the right data, context, and approach to change the way we do business and make a difference for our customers.

Your role:

• Provide pre and post-sale technical support of Philips patient monitoring solutions in their specialized assigned domain (routing and switching) through consultation, configuration, implementation, troubleshooting, and maintenance.
• Implement patient monitoring solutions and engage customer IT specialist to complete configurations, enhancements, and knowledge transfer to the associated customer specialist.
• Deliver consultative services and act as the subject matter expert when required by a customer during the appropriate point of an implementation or troubleshooting event.
• Effectively collaborate with sales and service partners as well as collaborate with customers for integration into their IT environment.

You're the right fit if:

• You’ve acquired 5+ years of experience in computer networking in healthcare, IT technologies, or electronics industries.  Hospital patient monitoring experience is highly preferred.
• Your skills include:
  • The ability to diagnose and troubleshoot technical issues through resolution, with extensive knowledge of information system technologies as reflected in Microsoft or Cisco certifications. HL7 and electronic medical record (EMR) knowledge highly preferred.
• You have a bachelor’s degree in computer science, electronics, network administration, or other related disciplines, or equivalent combination of education and experience.  Current and valid Cisco Certified Network Professional (CCNP) certification is required (will consider other equivalent certifications).
• You’re an effective communicator, with the ability to influence and negotiate with internal and external resources and customers, to meet objectives and deliver high levels of customer service.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
• Additionally, you must be able to:
  • Travel up to 65% where the projects require.
  • Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; required to comply with vendor credentialing and wear all required personal protective equipment.

How we work together 

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our commitment to diversity and inclusion.

Philips Transparency Details

The pay range for this position in NY is $84,525 to $144,900.

This role also includes company fleet/car, training, and advancement opportunities.  The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here.   

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

For this position, you must reside in or within commuting distance to New York City.

#LI-PH1

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.