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Technical Consultant - Patient Monitoring (Wisconsin)

United States of America - Remote Based

Job Title

Technical Consultant - Patient Monitoring (Wisconsin)

Job Description

Technical Consultant – Patient Monitoring (Wisconsin)

You’ll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex patient care and monitoring solutions on IT networks

Your role: 

  • Install complex, multi-phased patient monitoring systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments (build, deploy, and/or integrate solutions). 
  • Provide a technical review of system configuration and technical recommendations that best suit the environment based on customer requirements. 
  • Perform all administrative duties; service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. 
  • Travel across the tri-state district will be required, with occasional travel outside of your assigned region.  Due to the large geographic coverage area, travel will exceed 70-80%.  Overnight stays and travel are required. 

You're the right fit if:  

  • You’ve acquired 3+ years of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment.  Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred. 
  • Your skills include network configuration and/or troubleshooting experience, and you have obtained the Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment). 
  • You have a bachelor’s degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience. 
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.  

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is a field-based role

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Philips Transparency Details  

The hourly pay range for this position in Wisconsin is $30.00 - $52.00, plus overtime eligible.

The hourly pay range for this position in Iowa is $29.00 - $49.00, plus overtime eligible.

The actual base pay offered may vary within the posted ranges depending on multiple factors, including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission, or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, and much more. Details about our benefits can be found here

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information 

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. 

Company relocation benefits will not be provided for this position.  For this position, you must reside in the Wisconsin area.

#LI-PH1 

#LI-FIELD

#ServiceD 

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

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Job Profile

Regions

North America

Countries

United States

Restrictions

Field-based role Onsite roles require full-time presence Travel required US work authorization

Benefits/Perks

401(k) match 401k up to 7% match Annual Incentive Bonus Commitment to diversity Company relocation benefits will not be provided Diversity and Inclusion Education reimbursement Generous PTO Health technology company HSA HSA contribution HSA with company contribution Long-term incentives Overtime Overtime eligible PTO Sales commission Stock Purchase Plan

Tasks
  • Administrative duties
  • Customer relationship management
  • Install
  • Install patient monitoring systems
  • Perform administrative duties
  • Provide technical recommendations
  • Troubleshoot
  • Troubleshooting
Skills

Administrative Duties CCNA Certification CISCO Clinical Computer Computer Science Configuration Customer Relationship Customer Relationship Management Defibrillators Documentation Education Environmental Field Change Orders Field Service Healthcare Installation IT Infrastructure IT networks Maintenance Monitoring Solutions Network Configuration Office Patient care Patient Monitoring Preventative maintenance Relationship Management Sales Service Service documentation System Configuration Teams Technical Technical knowledge Technical recommendations Technology Telemetry Telemetry units Travel Troubleshooting Ventilators

Experience

3 years

Education

Bachelor Bachelor's degree Biomedical Business Clinical Computer Science Degree Degree in Computer Science DO Electronics Equivalent Equivalent combination Related disciplines Sales

Certifications

CCNA Cisco Cisco Certified Network Associate (CCNA)

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9