Technical Consultant - Patient Monitoring (Wisconsin)
United States of America - Remote Based
Job Title
Technical Consultant - Patient Monitoring (Wisconsin)Job Description
Technical Consultant – Patient Monitoring (Wisconsin)
You’ll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex patient care and monitoring solutions on IT networks
Your role:
- Install complex, multi-phased patient monitoring systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments (build, deploy, and/or integrate solutions).
- Provide a technical review of system configuration and technical recommendations that best suit the environment based on customer requirements.
- Perform all administrative duties; service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork.
- Travel across the tri-state district will be required, with occasional travel outside of your assigned region. Due to the large geographic coverage area, travel will exceed 70-80%. Overnight stays and travel are required.
You're the right fit if:
- You’ve acquired 3+ years of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment. Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
- Your skills include network configuration and/or troubleshooting experience, and you have obtained the Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment).
- You have a bachelor’s degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is a field-based role
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
- Learn more about our commitment to diversity and inclusion.
Philips Transparency Details
The hourly pay range for this position in Wisconsin is $30.00 - $52.00, plus overtime eligible.
The hourly pay range for this position in Iowa is $29.00 - $49.00, plus overtime eligible.
The actual base pay offered may vary within the posted ranges depending on multiple factors, including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission, or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in the Wisconsin area.
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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
ApplyJob Profile
Field-based role Onsite roles require full-time presence Travel required US work authorization
Benefits/Perks401(k) match 401k up to 7% match Annual Incentive Bonus Commitment to diversity Company relocation benefits will not be provided Diversity and Inclusion Education reimbursement Generous PTO Health technology company HSA HSA contribution HSA with company contribution Long-term incentives Overtime Overtime eligible PTO Sales commission Stock Purchase Plan
Tasks- Administrative duties
- Customer relationship management
- Install
- Install patient monitoring systems
- Perform administrative duties
- Provide technical recommendations
- Troubleshoot
- Troubleshooting
Administrative Duties CCNA Certification CISCO Clinical Computer Computer Science Configuration Customer Relationship Customer Relationship Management Defibrillators Documentation Education Environmental Field Change Orders Field Service Healthcare Installation IT Infrastructure IT networks Maintenance Monitoring Solutions Network Configuration Office Patient care Patient Monitoring Preventative maintenance Relationship Management Sales Service Service documentation System Configuration Teams Technical Technical knowledge Technical recommendations Technology Telemetry Telemetry units Travel Troubleshooting Ventilators
Experience3 years
EducationBachelor Bachelor's degree Biomedical Business Clinical Computer Science Degree Degree in Computer Science DO Electronics Equivalent Equivalent combination Related disciplines Sales
CertificationsCCNA Cisco Cisco Certified Network Associate (CCNA)
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9