Team Lead, Provider Services - Remote
Hi, we're Oscar. We're hiring a Team Lead, Provider Services to join our Provider Services team.
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role
You will manage the metric performance of your team. You will work with a sense of urgency and shift priorities based on the business needs. You will apply change management techniques and project management skills to implement and ensure lean practices are being followed.
You will report to the Associate Operations Manager.
Work Location:
Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.
If you live within commutable distance to our Tempe office (off the 101 at University Dr), we ask you to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.
You must reside in one of the following states: Alabama, Arizona, Colorado, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Mexico, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote
Pay Transparency:
The base pay for this role is: $54,000 - $70,875 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.
Responsibilities
- Hire and manage a team of Oscar colleagues with direct responsibility for performance management, …
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Benefits/Perks11 paid holidays 401(k) plan participation Annual performance bonuses Employee benefits Life and Disability insurance Medical, dental, and vision benefits Paid holidays Paid parental leave Paid sick time Paid wellness time and reimbursements Performance bonuses Unlimited Vacation Unlimited vacation program
SkillsAdministrative Tasks Change Management Communication Compliance Customer service Data analysis Google Suite Healthcare Lean Six Sigma Microsoft Office Operations Process Improvement Project Management Technology
Tasks- Analyze data
- Change Management
- Compliance
- Continuous Improvement
- Drive continuous improvement
- Ensure compliance with regulations
- Manage team performance
- Monitor KPIs
- Other duties as assigned
- Process Improvement
- Project management
2+ years
Education Certifications RestrictionsMust reside in specified states