Talent Management Program Manager

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An overview of this role

The Program Manager, Talent Management is responsible for executing, organizing, and overseeing talent initiatives that drive organizational effectiveness across GitLab. This program management role takes a structured, methodical approach to implementing scalable talent programs that meet business needs while ensuring consistent delivery and measurable outcomes. This team member will coordinate cross-functional initiatives, maintain program documentation, and serve as the central driver for talent management processes, translating strategic vision into practical implementation while also leading strategic work areas as needed. This role embodies GitLab's values in all aspects of program delivery and is part of the Talent Management & Development team.

What You’ll Do  

• Execute and Deliver: Implement and manage comprehensive Talent Management programs with a hands-on approach, including Performance Management processes, GitLab Talent Assessments, and succession planning initiatives
• Contribute to Program Design: Collaborate on designing talent programs while taking primary responsibility for implementation and execution
• Document and Organize: Create and maintain detailed program documentation, process workflows, and GitLab Handbook pages to ensure consistency and clarity across all talent initiatives
• Drive Communication: Develop clear, concise communication plans and materials for talent programs, ensuring effective delivery to stakeholders at all levels
• Manage End-to-End Programs: Oversee complete program lifecycles, from kickoff to implementation to evaluation, with strong attention to detail and follow-through
• Establish and Track Metrics: Define appropriate KPIs for talent programs and create tracking mechanisms to measure program effectiveness
• Leverage AI for Productivity: Utilize Claude and other AI tools to enhance program efficiency, automate routine tasks, and generate insights from talent data
• Partner Cross-Functionally: Collaborate closely with People Analytics, People Technology, Total Rewards, Talent Development, Talent Acquisition, and Finance teams to deliver integrated talent solutions that support GitLab team members
• Lead Working Groups: Facilitate cross-functional working groups to drive talent initiatives, ensuring alignment between diverse stakeholders
• Track and Report: Work with People Analytics to develop and maintain talent dashboards, prepare quarterly reports, and communicate outcomes to stakeholders including executive leadership
• Coordinate Meetings: Prepare meeting agendas, facilitate discussions, document action items, and drive follow-through on talent program initiatives
• Implement Tools and Systems: Set up and optimize program management tools and approaches for cyclical talent initiatives of varying complexity
• Standardize Processes: Create standardized frameworks and methodologies to ensure consistent, efficient delivery of talent processes across the organization
• Maintain Resources: Audit, update, and manage People Manager Resources and other talent-related content to ensure accuracy and relevance for all team members
• Stay Current on Trends: Research industry best practices to inform program improvements while focusing primarily on practical implementation

What You’ll Bring 

• Program Management Expertise: 3+ years of experience in talent program management with demonstrable resultsOpen, Inclusive Growth Mindset: Embrace continuous learning, diverse perspectives, and adaptability when approaching talent challenges and program implementation
• Proven Execution Skills: Demonstrated ability to implement complex talent programs from start to finish with minimal supervision
• Strategic Thinking: Ability to balance hands-on execution with strategic considerations for program design and implementation
• Exceptional Organization: Outstanding attention to detail and ability to manage multiple concurrent workstreams while maintaining quality
• Strong Written Communication: Experience creating clear, concise documentation, process guides, and handbook pages for broad organizational use
• Effective Verbal Communication: Ability to lead meetings, present information clearly, and articulate complex processes to diverse audiences
• Cross-Functional Collaboration: Track record of successfully partnering with multiple teams to deliver integrated talent solutions
• Data-Oriented Mindset: Experience working with reporting tools and ability to translate talent data into actionable insights
• Risk Assessment Skills: Capability to identify potential program risks and develop mitigation strategies
• AI Tool Proficiency: Familiarity with using AI productivity tools like Claude to enhance work efficiency and output quality
• Practical Problem-Solving: Ability to identify and resolve program challenges with minimal disruption to timelines
• Process Improvement Focus: Experience streamlining and optimizing talent processes for greater efficiency and impact
• Change Management Skills: Ability to implement new processes and drive adoption across the organization

About the team

The Talent Management & Development team creates and facilitates programs designed to accelerate performance and talent at GitLab. Specifically, Talent Management consults with GitLabs People Business Partners and Business leaders to drive organizational effectiveness, high performing teams and talent strategies across GitLab.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off 
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range$70,000—$150,000 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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