Talent Acquisition Operations Manager

Job Description

Work Arrangement:

This role is based remotely, but if you live within a 50-mile radius of Atlanta (GA), Austin (TX), Detroit/Milford/Pontiac/Warren (MI) or Mountain View (CA), you are expected to report to that location three times a week, at minimum.

Job Overview: 

The Talent Acquisition Operations Manager will lead the operational processes and systems that support talent acquisition efforts across the organization. The role is pivotal in ensuring the smooth and efficient execution of recruiting strategies by managing tools, technology, and reporting functions. The ideal candidate will collaborate with recruiters, hiring managers, and HR leaders to streamline workflows, optimize processes, and ensure compliance, while delivering a positive candidate experience. This role will report to the Global Head of TA Strategy & Operations with 7 direct reports. 

Key Responsibilities:  

• Operational Efficiency: Design and implement scalable operational processes and workflows that improve the efficiency of the talent acquisition team. 

• Systems Management: Oversee talent acquisition systems (ATS, CRM, etc.), ensuring optimal performance, troubleshooting, and continuous improvement. 

• Data & Reporting: Partner with our People Analytics Team for key talent acquisition metrics and dashboards to provide insights into recruiting performance, time-to-fill, cost-per-hire, and candidate quality. 

• Vendor Management: Manage relationships with external vendors (job boards, background check providers, etc.) and negotiate contracts to ensure cost-effective and quality services. 

• Compliance & Documentation: Ensure all recruiting processes adhere to employment laws and regulations, maintaining accurate records and reports to support audit requirements. 

• Collaboration: Work closely with HR, Finance, IT, and other departments to ensure alignment on goals, budgets, and strategies that support talent acquisition efforts. 

• Continuous Improvement: Identify opportunities for process improvements and lead projects to optimize talent acquisition workflows and tools. 

• Training & Support: Provide training and guidance to recruiters and hiring managers on system usage and best practices in recruitment operations. 

Additional Job Description

Required Skills and Qualifications: 

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 7+ years of experience in talent acquisition or HR operations, with at least 2 years in a management or operational role. 
• Proficiency using applicant tracking systems (ATS), CRM tools, and HRIS systems and understanding of backend functionality.
• Strong analytical skills with experience in building and interpreting talent acquisition reports and metrics.
• Excellent project management skills with the ability to manage multiple priorities.
• Strong understanding of employment laws and compliance.
• Proven ability to work collaboratively across teams and influence decision-making processes.

Preferred Qualifications: 

• Master’s degree in Human Resources, Business, or a related field.
• Experience with system integrations and process automation.
• Experience with Workday ATS.​

Compensation:

• The expected base compensation for this role is $127,900 - $200,100 USD Annually.
• Actual base compensation within the identified range will vary based on factors relevant to the position.
• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​