Systems Reliability Engineer - 8:30am-5:30pm EST (5:30am-2:30pm PST)

MEMX is searching for a Systems Reliability Engineer who will be responsible for providing support for MEMX exchange platforms. 

Shift time for this role will be 8:30am-5:30pm EST (5:30am-2:30pm PST).

MEMX currently has a U.S. presence in these states: California, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Michigan, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, & South Carolina.  

*If you live outside of the above states, please list in your application and our team will evaluate.  

What You’ll Do 

• Responsible for providing support of MEMX exchange platforms including on-call, respond to incidents and support triaging the issue 

• Help isolate and resolve unplanned system outages 

• Work with cross-functional teams to support the availability of all MEMX exchange platforms. This includes market operations, systems, networking and development teams 

• Help improve operational processes (such as deployments and upgrades) by identifying areas which need improvement 

• Document every action so that the findings turn into repeatable actions which eventually can be automated 

• Debug issues as they arise, across the different services and interaction points 

• Enhance monitoring and alerting based on symptoms 

• Run nightly processes that are essential to exchange operations. We automate as much as possible but there are processes that require a level of manual input and attention 

Requirements

• Good understanding of Linux and know your way around Linux Shell 

• Mid to advanced Linux administration, scripting skills 

• Proficiency in Bash scripting skills (Python is nice to have) 

• Proficiency in a configuration management tool (Ansible, Chef, Puppet) 

• Experience with monitoring tools 

• Familiar with incident tracking / ticketing systems and escalation procedures 

• Minimum 1 – 3 years of experience in operation support role with some incident response 

• Highly curious, driven and have attention to detail 

• Seek problems to solve so to help make the platform better 

• Strong urge to collaborate and improve existing processes 

• Have an urge for delivering quickly and iterating fast 
• Trading and/or exchange experience a plus but not required 

• Share our values and work in accordance to those values 
• Currently hiring for 2nd shift (8:30am-5:30pm EST), weekend on-call 

Benefits

Members Exchange (MEMX) is a growing FinTech firm founded by a group of leaders in the world’s financial markets and is currently the fastest growing U.S. equities exchange. Our people are the foundation of our business, and we are committed to maintaining the culture we have set in motion. We take great pride in …