Systems Administrator- Remote

Salary: $70,000-$80,000

Who We Are

Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. 

Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more. 

Compass Group is the leading foodservice management and support services company, with $26 billion in revenue in 2023.

In 2023, Compass Group was named one of Forbes’ America’s Best Large Employers along Springbuk’s Healthiest 100 Workplaces in America (since 2019).

Job Summary

The Systems Administrator is responsible for providing Application, Security, and User support for the Compass Group Production Infrastructure. Treating ALL information stored by any person or system as confidential, the Systems Administrator is a member of the Infrastructure & Operations group, collaborating with key business partners to meet the needs of Compass Group. These partners include, but are not limited to, the Technology Service Center (Help Desk), Systems Security, Network Engineering, and Business Systems.
 

Job Qualifications

• Experience 2+ years of experience with Medium-to-Large Windows AD 2016/2019 Networks Desired experience with the following: - Microsoft Entra and Local Active Directory - Microsoft M365 Platform - Microsoft SharePoint/DFS & Print Server - DNS Management: MS DNS/AWS Route 53 - PowerShell Scripting - Networking Core Troubleshooting - Amazon AWS Experience: EC2/Security Groups - Microsoft Intune - Microsoft Exchange 2016 a plus

Education

• Preferred: - Bachelor’s degree, or equivalent combination of education and experience Desired: - Microsoft Certified Systems Administrator (MCSA) - Microsoft Certified Systems Engineer (MCSE) - AWS Cloud Practitioner, AWS Solutions Architect (Associate) - COMPTIA Net+ - COMPTIA Security+
   

Job Functions

• Production System Support - Utilize the Remedy-Helix ticketing system to identify, manage, and resolve user requests within defined service level agreements (SLAs) - Provide Tier 2 support for the Technology Service Center, Field, and Sector IT staff - Participate in a scheduled, afterhours, On-Call rotation - Within Service Level Agreement (SLA) guidelines defined by the organization must Investigate, Report, and Resolve File and folder access Printer Queue’s Email and Mailbox access Office 365 access and permissions Email delivery problems Spam and phishing attacks …