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Systems Administrator L2

NorCal, CA, United States of America

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

As a System Administrator Level 2, you will play a critical role in implementation, maintaining and enhancing the efficiency, security, and reliability of our organization's IT infrastructure. Works with a team to implement and manage Applications in Windows or Linux server solutions. This position requires a deep understanding of systems administration, strong problem-solving skills, and the ability to work collaboratively with other IT professionals. You will be responsible for managing and troubleshooting complex systems, and servers to ensure optimal performance and availability. The successful candidate will demonstrate strong technical skills, problem-solving abilities, and a deep understanding of enterprise-level systems.

What you'll be doing

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Work closely with a group of administrators to understand the existing environment, assist each other with day-to-day operations and help with issues as a team.
  • Install, configure, and monitor operating systems (Windows) and related software applications.
  • Ability to use and operate virtualized environments to support virtualized systems (Windows and Linux)
  • Perform regular system maintenance, including software updates, patches, and security configurations.
  • Troubleshoot hardware, software issues, and provide timely resolution.
  • Monitor system performance, identify bottlenecks, and implement appropriate optimization strategies.
  • Ability to operate existing enterprise storage systems and backup solutions.
  • Troubleshooting and Issue Resolution: Provide timely resolution or escalation to ensure minimal impact to business operations. Document troubleshooting procedures and create SOPs.
  • Change Management: Participate in change management processes, including reviewing and implementing system changes, updates, and enhancements. Assess the impact of changes on system performance, stability, and security. Follow established change management procedures and maintain proper documentation.
  • Work with team to identify and recommend new solutions or enhancements to improve environment, simplify and improve efficiencies.
  • Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

  • Detail oriented and possess the ability to follow detailed and complex instructions to implement or resolve issues accurately.
  • Knowledge of modern operating systems (Windows) and virtualization technologies. I.e. Windows Server 2016, 2019, 2022, VMware vSphere 6.x – 8.x
  • Understand basic networking concepts in relation to Operating systems: subnetting, basic routing and general firewall rule concepts.
  • Experience in administering enterprise storage …
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