System Engineer Manager (Remote)

Company Description

As a leader in Medicare health insurance distribution, Spring Venture Group guides people through one of their most important life decisions — finding the right insurance coverage. We are on a mission to be the most trusted partner for our customers and our people, enabling empowered decisions along the journey to health and financial well-being.

Spring Venture Group offers incredible culture, benefits, and fantastic income potential in a stable and successful work environment at a Medicare agency. This starts with a workplace that empowers people to do their best work. Come build a rewarding career and make a meaningful impact on peoples’ lives in an environment that values your determination. Join our diverse, inclusive team and get ready to crush your goals!

Job Description

We are seeking a highly skilled and motivated System Engineer Manager to lead our team of system engineers and drive the design, implementation, and maintenance of our critical systems infrastructure. The ideal candidate will possess a strong technical background, proven leadership abilities, and a passion for delivering innovative solutions. The Systems Engineer Manager reports to the Director, Technology Operations in the Technology department.

The essential duties for this role include, but are not limited to: 

• Technical Leadership: Provide technical guidance and mentorship to the system engineering team, ensuring the highest standards of quality and efficiency.

• System Design and Implementation: Oversee the design, implementation, and integration of complex systems, including hardware, software, and network components.

• Performance Optimization: Continuously evaluate and optimize system performance to meet or exceed business requirements.

• Automation: Reduce manual processes through automation using scripting languages, third-party tools, etc.

• Problem Resolution: Lead the troubleshooting and resolution of system issues, ensuring minimal downtime and disruption to business operations.

• Team Management: Recruit, train, and manage a team of system engineers, fostering a collaborative and high-performing work environment.

• Project Management: Plan, execute, and deliver system engineering projects within defined scope, budget, and timeline constraints, leveraging Agile and/or Kanban methodologies to optimize efficiency.

• Vendor Management: Evaluate and manage relationships with technology vendors and service providers.

• Documentation: Ensure comprehensive documentation of system architectures, configurations, and operational procedures.

• Security: Implement and maintain robust security policies, processes, configurations, and tools to protect systems and data from unauthorized access and threats.  Detect and remediate vulnerabilities.

• Identity and Access Management:  Design, implement, and support IAM solutions that leverage automation to provision and deprovision role based access across enterprise systems.

• Research and Development: Stay abreast of emerging technologies and industry trends, identifying opportunities for innovation and improvement.

   

Qualifications

• Bachelor's degree in Computer Science or related field / 8+ yrs experience in system engineering, with at least 2 years in a managerial role

• Technical Skills: Proven expertise in system design, implementation, and troubleshooting. Strong knowledge of operating systems (Windows, MacOS, Linux), networking protocols, security policies and practices, virtualization, cloud technologies (AWS, Azure), and scripting languages ( PowerShell, Bash, Z Shell)

• Leadership Skills: Demonstrated ability to lead and inspire a team of technical professionals, fostering collaboration and high performance.

• Workflow & Project Management Skills:  Proven ability to prioritize, estimate, and deliver work for a team leveraging Agile and/or Kanban methodologies along with successful implementation of complex projects on time and within budget.

• Communication Skills: Excellent written and verbal communication skills, with the ability to effectively tailor communication of technical concepts to both technical and non-technical audiences.

• Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to quickly identify and resolve complex issues

Additional Desired Qualifications:

• Certifications in relevant technologies

• Experience with following: Active Directory Utilities, Azure Active Directory, Microsoft Deployment Toolkit (MDT), Intune, AutoPilot, PDQ, GPO, Google Workspace Administration, IDP/SSO (Okta),  MFA (Cisco Duo, Okta Verify), Mimecast, Netskope, Carbon Black

• Experience with DevOps methodologies and tools.

• Familiarity with ITIL or other IT service management frameworks.

Additional Information

Compensation:

$120k-150k

*Salary will vary based on a variety of factors including, but not limited to, education, experience, and credentials.

General working environment is remote, but periodically you will need to come in the office for collaboration and working sessions.

Estimated Job Posting End Date:

9/15/2024

*This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• Competitive Compensation
• Medical, Dental and vision benefits after a short waiting period
• 401(k) matching program
• Life Insurance, and Short-term and Long-term Disability Insurance
• Optional enrollment includes HSA/FSA, AD&D, Spousal/Dependent Life Insurance, Travel Assist and Legal Plan
• Generous paid time off (PTO) program starting off at 15 days your first year
• 15 paid Holidays (includes holiday break between Christmas and New Years)
• 10 days of Paid Parental Leave and 5 days of Paid Birth Recovery Leave
• Annual Volunter Time Off (VTO) and a donation matching program
• Employee Assistance Program (EAP) - health and well-being on and off the job
• Rewards and Recognition
• Diverse, inclusive and welcoming culture
• Training program and ongoing support throughout your Venture Spring Venture Group career  

Security Responsibilities:

• Operating in alignment with policies and standards
• Ensuring acquisition and procurement follows security standards
• Promoting and supporting alignment with security standards for all areas of responsibility
• Reporting Security Incidents
• Completing assigned training
• Protecting assigned organizational assets

Spring Venture Group is an Equal Opportunity Employer