System Administrator

• Serve as the Tier 2/3 escalation for internal users seeking technical assistance, including troubleshooting hardware, software, and network issues. 
• Install, configure, and maintain computer systems, software applications, and peripheral devices. 
• Monitor and manage network performance, ensuring stability and security. Configure and maintain network devices such as routers, switches, and firewalls. 
• Collaborate with other IT team members to identify and address recurring issues or potential improvements. 
• Regularly assess system performance and identify areas for improvement. Optimize system resources to ensure efficient operation. 
• Lead system updates, patches, and upgrades as needed. 
• Implement and manage backup solutions to ensure data integrity and availability. Participate in disaster recovery planning and testing. 
• Coordinate with external vendors for hardware and software support. Evaluate and recommend new technologies and solutions. 
• Maintain detailed documentation of system configurations, changes, and procedures. Prepare and present reports on system performance and incidents. 
• Adhere to IT security policies and practices to safeguard organizational data and systems. 

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience 
• Proven experience (3+ years) in a System Administration or related role, with a strong understanding of computer systems, software, and networking. 
• Proficiency in Windows and macOS operating systems. 
• Good understanding of Azure, M365 administration, networking, and server management. 
• Experience with ticketing systems and remote support tools. 
• Strong problem-solving skills and ability to work independently. 
• Excellent verbal and written communication skills. 
• Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft Certified IT Professional (MCITP), or similar credentials 
• Ability to script or automate tasks using languages such as PowerShell or Python. 

• Experience with Active Directory, DNS, and DHCP. 
• Knowledge of network troubleshooting tools and methodologies. 
• Proficiency in managing Windows and Linux servers, experience with virtual environments and cloud services (e.g., VMware, Azure). 
• Experience with IT project management or experience in leading technical projects. 
• Note this role may require occasional after-hours work for system maintenance or emergency response. 
• We would prefer to have a candidate who can be in Richmond, but are open to remote talent as well. 

Based on experience this role will pay between $70,000 - $ 98,000. Thank you for your interest in Natures Path!