SVP and GM, North America

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Position Summary:

Reporting directly to the Chief Commercial Officer, the General Manager/Senior Vice President, NAM will be a seasoned global operating leader with overall accountability for the Dexcom business in the region.  This role has direct line regional responsibility for Sales, Regional Strategy and Product Management, Channel and Distributors, Payers and Market Access Teams, and Clinical and Medical Affairs. In addition, this leader has dotted line responsibility for regional partner functions, including Finance, Human Resources, Commercial Analytics, and Regulatory. This role requires a highly credible, strategic, and experienced executive with a strong record of driving sales and commercial operations. This individual has been involved in scaling and optimizing high growth businesses. The ideal leader blends creativity with discipline, prudence with courage, and humility with audacity. 

Key Responsibilities Include:

• Deliver committed revenue growth results at above-market rates, driven by operating excellence across sales, marketing, market access, channel management, medical and clinical affairs, and partner functions.

• Lead regional commercial strategy decisions, ensuring Dexcom’s market model in the region is optimized to deliver results today, while evolving at pace to lead market growth and development with our future portfolio.

• Develop regional analytics and forecasts that drive unique and actionable insights about the current market, while anticipating, being prepared for, and where appropriate, shaping future market direction.

• Drive local competitive intelligence and proactive competitive planning related to both tactical and strategic actions.

• Establish deep and nuanced understanding of regional and local policies, market access, payer and insurance systems, channel and pricing dynamics, and all relevant factors influencing customer behavior.

• Through unique, future-back insights, lead regional strategy and identify new product innovation requirements and opportunities, even before customers articulate these needs themselves. With appropriate qualitative and quantitative rigor, ensure regional product and portfolio needs are fully represented in the Dexcom global product development process.

• Collaborate effectively across Global Commercial functions and cross functional partners in all aspects of the business.

• Foster a diverse, inclusive, energizing, and engaging culture that enables all employees to bring their authentic and best selves to work.

• Attract, develop, and foster exceptional talent and a strong talent pipeline, building region and company bench strength for continued business expansion worldwide. 

• Demonstrate exemplary leadership qualities in line with Dexcom core values: listen, think big, be dependable, and serve with integrity. 

• Represent NAM at Dexcom Executive Leadership Team and Operating Committee Forums, ensuring regional connectivity to corporate leadership and strategy, and ensuring corporate leadership connectivity to regional insights and needs. 

The candidate must demonstrate the following foundational leadership capabilities:

Learning Agility and Innovation Mindset

• Demonstrate curiosity and a continuous learning mindset

• Proactively share knowledge with others for continued improvement

• Exhibit willingness to test and learn from new approaches, advancing our products and markets

• Eagerness to understand areas beyond functional accountabilities, including the technology and science behind our products

• Be a catalyst for change and a maniacal driver of continuous improvement. This includes being able to honor Dexcom’s history while inspiring needed change.

Problem Solving and Results Orientation

• Demonstrate the business acumen to prioritize the actions and activities that will best drive business outcomes. Proactively identify and address strategic and operational challenges

• Lead decisions based on facts and data, as well as qualitative market insight. Understand how to guide the team to use advancing analytics and problem-solving in uncertain times/ambiguous situations, balancing risk with value-creation opportunity

• Have the tenacity and executive presence to engage in constructive conflict, and to present clear and financially sound proposals on investments required to lead in our markets

Collaboration, Team First Mindset, and Company-Wide Impact

• Start with a team first, global mindset to deliver superior results

• Celebrate individuals and teams for achieving significant milestones and goals

• Demonstrate the ability to “zoom in and out” to meet situational leadership demands, driving broad impact

Communication and Credibility

• Translate company and team business imperatives to specific prioritized actions and deliverables

• Create and foster a culture of empowered accountability, enabling others to deliver at their fullest potential 

• Motivate high performing teams through this exciting period of growth and transformation

• Set clear expectations and deliver on commitments

In addition, the ideal candidate should bring the following function-specific experiences: 

• Typically, 20+ years of industry experience with 15+ years of successful leadership experience in healthcare (pharmaceuticals, biotechnology, medical technology), and/or consumer technology.

• Experience working across multiple business models and sectors is preferred.

• Bachelor’s degree required; MBA or relevant advanced degree preferred.

• Proven management experience and P&L responsibility for a region or a cluster of countries.

• Proven track record of scaling a regional business.

• Experience in an agile, high growth environment.

• Large company experience with large team management and familiarity with matrixed organizations.

• Strong international experience.

• Exceptional track record of delivering measurable above-market business outcomes.

Location and Travel Required:

The position is based in the NAM region, with San Diego, California as a preferred location, with regional responsibilities, and requires at least 25% travel, depending on candidate’s home location. Dexcom supports remote work for employees. At the same time, this pivotal leadership role must have the ability to be present with regional teams at least 25% of the time, and travel as needed to customer-facing and internal meetings worldwide, including San Diego headquarters.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com. 

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com. 

View the OFCCP's Pay Transparency Non Discrimination Provision at this link. 

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided:  https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
 

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