Support Services Representative - Remote - United States

JOB SUMMARY 

Responsible for providing clerical support services in addition to providing, medical records, EOB’s, UB92’s and itemized statements to external and internal entities.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Processes requests for medical records, EOB’s, Ub92’s, and itemized statements to designated business unit contact.
• Performs various clerical duties such as sorting correspondence, filing, photocopying and scanning and indexing documents.  Mail printing, tracking and distribution. 
• Other duties as assigned by Management.

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment.  This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Computer knowledge: MS Word, Excel, and Outlook
• Strong interpersonal, verbal and written communication skills, excellent listening skills, and organizational skills 
• Ability to work in fast pace environment
• Must have demonstrated an ability to learn within a short period of time
• Ability to prioritize and manage multiple tasks 
• Healthcare terminology
• Customer Service skillls
• Ability to research and work independently 
• Data Entry and 10-key by touch

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience required to perform the job.

• High school diploma or equivalent             
• 0 - 3 years business office or related experience

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by …