Supply Chain Manager, Logistics Service Provider Management

Career Category

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

Supply Chain Manager, Logistics Service Provider Management

Onsite in Hazelton, PA

Live

What you will do

Let’s do this! Let’s change the world! oversee the operations and governance of a key third-Party Logistics Service Provider (LSP) supporting the raw material distribution operations within the Amgen manufacturing network. You will be accountable for on-going operations oversight, compliance, cost management, cross functional project management, and governing the relationship with this key provider.

This Manager ensures regulatory compliance for area of responsibility, and that all work is completed per cGMP, OSHA and all Amgen policies and regulations. Integral to this role will be the responsibility of reinforcing processes and relationships with Logistics Service Providers, Transportation Service Providers, and Amgen sites.

Primary Responsibilities:

• Lead the strategic partnership with the 3rd Party Logistics provider (3PL) serving as the primary liaison between Amgen manufacturing sites and the provider.
• Develop and execute the on-site operations strategy in partnership with 3PL local leadership team, manufacturing sites, planning, and transportation.
• Lead and monitor integration of SAP and LSP systems; prepare and present governance views: monthly dashboards, scorecards, KPIs and metrics sufficient to measure performance.
• Lead/participate cross-functional work streams with 3PL, accounting, corporate systems planning, procurement, master data, pricing and contracting, quality, manufacturing network, supply chain, technical operations, and information systems.
• Facilitate resolution of quality issues within the 3PL warehouse (e.g. damage, packaging list errors, temperature excursions).
• Investigate and resolve all shipment and ERP exceptions, including incomplete shipments and quantity discrepancies, including quality record ownership.
• Ongoing project management focused on continuous process improvement.
• Provide and communicate inventory status updates and support advanced transactions requiring research and intra-department coordination and/or approvals.
• Provide overall supply support to manufacturing network (e.g. troubleshooting, work priorities and assists with formulating corrective actions), to ensure the timely effective completion of tasks and alignment to company goals and objectives.
• Support manufacturing by ensuring optimal raw material …