Supervisor, Review Management

Responsibilities

Peraton is seeking to fill a critical role for an experienced Review Management Supervisor.  

 

This position is 100% remote.

                            

In this role, the Supervisor will be responsible for the following:

 

• Provides management oversight to staff who review investigative cases to ensure it is complete and meets customer requirements.
• Provides quality oversight of the cases before submitting the case to the customer for final review.
• Manages communication with field staff regarding any procedures and policies affecting case management issues.
• Assists with quality audits.
• Ensures team members are trained and up to date with the relevant terminology, policies and procedures as outlined by the contract/customer.
• Manages team members assisting the field investigations unit in reworking deficient cases.
• Reviews reports of investigation for contract compliance and develops management reports highlighting trends, areas of focus, and recommendations for change.
• Manages team assignments, ensuring efficient work distribution to a geographically based, remote workforce.
• Monitors team capacity and reallocates resources/workload as necessary.
• Guides staff in the performance of their duties and the interpretation and execution of standard operating procedures and policies, providing correction and feedback when necessary.
• Identify and anticipate potential issues requiring escalation to program or quality assurance leaders.
• Provides direct supervision of employees to include hiring, disciplinary actions, terminations, performance management as well as recommendations for career development and compensation.

Qualifications

Required Qualifications: 

• U.S. Citizenship 
• Current Tier 5 SSBI favorably adjudicated clearance.
• 6+ years of experience reviewing federal background investigations cases utilizing a computer reporting system.
• 6+ years of experience reviewing cases to ensure it is complete and meets customer requirements.
• 6+ years of experience submitting cases to the customer for final review.
• 6+ years of experience communicating with field staff regarding case requirements.          

 

Preferred Qualifications:

• Ability to interact with a variety of individuals and personalities professionally and effectively.
• Ability to work in a fast-paced changing environment with limited supervision.
• Excellent organizational, scheduling and prioritization skills.
• Maintain high level of confidentiality ethics and integrity.
• Proficient writing and communication skills.
• Intermediate typing (40+ WPM recommended) and computer skills.

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$66,000 - $106,000. This represents the typical salary range for this position based on experience and other factors. Apply