Supervisor, Billing

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. 

As our Billing Supervisor, you will be responsible for managing business office functions, with accuracy, and efficiency while maintaining a customer and patient focus. Every day, you will be expected to analyze and report daily, weekly, and monthly reporting and KPI metrics providing subject matter expertise to help solve problems and provide solutions. To thrive you must have sharp attention to detail, one would discern client problems and communicate/escalate root cause issues to appropriate parties.

Here’s What You Can Expect as a Billing Supervisor:

• Assist in establishing and implementing departmental initiatives.

• Intermediate skill level of Microsoft Word, Excel, PowerPoint and Outlook.

• Develop and coach team members in skills and processes to promote quality.

• Measure and monitor KPI metrics related to AR performance with an emphasis on aging categories.

• Prepare, analyze, and provide daily, weekly, and monthly metrics reports on key AR metrics as assigned.

• Participate in weekly operations meetings to drive performance excellence.

• Troubleshoot and resolve issues with client concerns with a sense of urgency.

• Establish a working relationship with on and offshore counterparts; serve as a liaison between hourly and management staff for training, quality, and general questions.

• Train and educate staff on new process changes.

Required Qualifications:

• Intermediate skill level of Microsoft Word, Excel, PowerPoint and Outlook.

• Expert knowledge in Billing Processes

• Excellent written and verbal communication skills.

• Ability to prioritize, multi-task and work in a fast-paced, high volume environment.

• Demonstrates strong leadership qualities and good decision-making abilities.

 

For this US-based position, the base pay range is $43,888.00 - $70,631.44 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 5.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think …