Summer 2025 - Technical Communicator Intern

Nice to meet you!  

We’re the leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.    

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling internship coupled with flexibility and world-class employee experience, you’ll find it here.   

What you’ll do 

Looking for *that* internship? The game-changing one that’ll help you learn, grow, and chart your path forward? You’ll find it at SAS. Our interns aren’t coffee runners – they do real, meaningful work. Our award-winning internship program is focused on development, culture, and community. We’ll help you grow professionally, find (or further) your passion, and make memorable connections that last beyond the summer.  

The SAS Cloud Business Operations team provides internal and external customers with documentation and technology solutions needed to deliver successful customer experiences.  

As an intern, you might:   

• Design, develop, and manage solution delivery life-cycle documentation for a variety of SAS solutions including, but not limited to, system design specifications, user guides, requirements documents, and process documentation. 
• Create and review information products and recommend revisions to scope, format, and content.  
• Standardize written and visual material prepared by others to ensure it is branded, complete, and ready for delivery to end users, including customers.  
• Provide front-end administrative support for digital workflow, document management, and issue tracking tools, such as ServiceNow and SharePoint.  
• Organize information products for order, clarity, conciseness, style, and terminology.  
• Verify document quality and consistency for all customer documents by following SAS documentation best practices.  
• Verify document integrity through version control.  
• Collaborate with other team members to review existing materials and recommend revisions in format or content.  
• Develop and maintain templates, as well as template indexes, to ensure they are current and aligned with best practices.  

Required Qualifications   

• You’re a bachelor’s student enrolled in a degree accredited program, not graduating prior to December 2025.  
• Targeted majors: Technical Communications, English, Information Technology, or other appropriate field of study 
• Expertise with Microsoft Office Suite (Word, Excel, PowerPoint).  
• You have educational or work experience in technical writing or similar field. 
• You are a motivated …