Subsidy Coordinator (Remote)
Boston, MA
WinnCompanies is looking for Subsidy Coordinator to join our Corporate Compliance team.
The Subsidy Coordinator is responsible for ensuring timely submission of Housing Assistance Payment (HAP) requests and associated Tenant Rental Assistance Certification System (TRACS) files. You will post payments of subsidy funds upon notification from the Accounting Department. Work with Operations to process corrections based on TRACS error messages or transmission reports from Contract Administrators.
Please note that the pay range for this position is $26.44 to $31.25 per hour, depending on experience. The selected applicant must reside in a state that WinnCompanies operates out of. This opportunity offers a regular work schedule: Monday through Friday 8am - 5pm. Additionally, this is a remote-eligible role, and applications will be accepted until 5pm on 4/14/25 .
Our Benefits:Permanent full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.com
Why WinnCompanies?A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members. About Us:WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico. Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
If you are a California Resident, please see our Notice of Collection here. Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data. Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check. Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.
Current Winn employees should apply through this internal link. Apply
The Subsidy Coordinator is responsible for ensuring timely submission of Housing Assistance Payment (HAP) requests and associated Tenant Rental Assistance Certification System (TRACS) files. You will post payments of subsidy funds upon notification from the Accounting Department. Work with Operations to process corrections based on TRACS error messages or transmission reports from Contract Administrators.
Please note that the pay range for this position is $26.44 to $31.25 per hour, depending on experience. The selected applicant must reside in a state that WinnCompanies operates out of. This opportunity offers a regular work schedule: Monday through Friday 8am - 5pm. Additionally, this is a remote-eligible role, and applications will be accepted until 5pm on 4/14/25 .
Responsibilities
- Investigate TRACS errors and collaborate with Contract Administrators and Operations to resolve as necessary.
- Assist with teaching and training to new users or existing Rent software users with TRACS preparation and submission, as well as proper completion of certifications and error corrections, when necessary or upon request.
- Submit HAP requests and TRACS files. Post subsidy funds upon receipt.
- Assist sites with Enterprise Income Verification (EIV) compliance, including but not limited to processing repayment plans, running, storing, and/or investigating and resolving EIV report findings as needed.
- Monitor compliance percentage in TRACS, communicate concerns to Operations and collaborate on ways to improve the compliance percentage.
- Perform other responsibilities as assigned..
Requirements
- High School diploma or GED.
- 1 - 3 years of related work experience.
- Outstanding verbal and written communication skills.
- Proficiency in Microsoft Office applications: Excel, Word and Outlook.
- Demonstrated organizational and record keeping skills.
- Ability to exercise good judgment and apply initiative.
- Excellent customer service skills.
- Strong problem solving skills.
Preferred Qualifications
- Associate’s degree.
- COS and/or CPO certifications.
- Prior experience in affordable housing management, either as an onsite Property Manager at a HUD subsidized property, or in a centralized subsidy billing environment.
- Knowledge of the OneSite software system.
Our Benefits:Permanent full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.com
Why WinnCompanies?A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members. About Us:WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico. Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
If you are a California Resident, please see our Notice of Collection here. Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data. Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check. Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.
Current Winn employees should apply through this internal link. Apply
Job Profile
Regions
Countries
Must reside in operating state Remote-Eligible
Benefits/Perks401(k) with match Comprehensive medical plans Employee relief program Generous time off Generous time off policies Long Term Disability Tuition reimbursement Tuition reimbursement program Wellbeing Program
Tasks- Monitor Compliance
- Post subsidy funds
- Resolve Tracs errors
- Submit HAP requests
- Train users
Communication Compliance Customer service EIV Excel Microsoft Office OneSite Organizational Outlook Tracs Word
Experience1-3 years
EducationAssociate's Degree GED High school diploma
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9
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