Student Web Marketing Assistant

Description

Under the general direction of the UX Design Lead for the Office of Marketing & Communications, the student web marketing assistant position is responsible for assisting with website requests and web project support for the UW Bothell website. Student assistants will work closely with colleagues within the UW Bothell Office of Marketing & Communications.    

Examples of tasks that may be asked of this student assistant involves assisting staff with updating and maintaining web content (menus, text, links, media, etc.) through WoPress, creating and reporting on website analytics reports (Google Analytics, dubbot, etc.), assisting with the request inbox, communicating with clients across campus, and more.   

RESPONSIBILITIES

• Assist with managing the office email inbox; providing timely responses to incoming requests when appropriate; providing accurate and timely logging of questions, requests and resolutions through the Asana project-tracking tool.  
• Escalate technical issues as appropriate following established procedures.
• Assist with the monitoring and fixing of accessibility issues on the website, such as broken links and inaccessible content formatting.
• Organize, prepare, and post content for the University of Washington Bothell websites as assigned.
• Review, recommend, and implement website changes as assigned.
• Utilize superior customer service skills via written communication 
• Review and update branding, accessibility and website documentation as assigned
• Maintain general knowledge of supported products/services and utilize downtime to improve skills or complete special projects.
• Complete other tasks and projects as assigned  

PAY
This position pays $20.76 an hour.  

HOURS

• Min 10 hours per week with potential for 12 hours max during the academic quarter and summer.
• Create your own schedule (shifts are Monday - Friday, cannot start earlier than 9 A.M. and will end by 5 P.M.)
• Our office is open during interim breaks but hours vary according to word load.
• Shifts are approved by the student's supervisor. 
• Shift requests must meet the expectations laid out in training documentation covered upon hire.
• Most shifts are remote but students must be able to come to campus and work in person as needed.

Qualifications

REQUIREMENTS 

• Undergraduate students must be enrolled in at least 6 credits during quarters of employment, Graduate students at least 4 credits. 
• Training requirement: All new student employees must also complete UW's online Title IX course about preventing and responding to sex-and gender-based violence and harassment upon hire. 

GENERAL QUALIFICATIONS

• Possess a desire and aptitude to learn website support and user experience processes and frameworks 
• Professional, respectful and an overall pleasant demeanor; must be able to work well with a variety of people and personalities.  
• Highly independent and motivated self-starter  
• A high attention to detail and deadlines   
• Be able to communicate effectively over email, video calls, and in-person to provide a high level of teamwork. 
• Great written communication (ie: knowledge of proper formatting, spelling, grammar, etc.) skills 
• Able to work in a fast-paced environment where you must be flexible and learn quickly   
• Good punctuality and reliable attendance  
• Ability to work and learn with a team and independently  

DESIRED SKILLS 

• Passion for digital marketing and media communication  
• Passion for ensuring digital information is accessible to all 
• Passion for user experience and an understanding of its value to website design and development  
• Prior experience in a customer service position   
• Prior web editing experience  
• Proficient in using Photoshop (or similar software) and Microsoft Office  
• Experience writing technical documentation   
• Operating system experience: Windows10 or Mac   
• Additional digital marketing skills (video editing with Final Cut Pro, photography, etc.) 

Application Instructions

Submit a one page cover letter addressing why you would like to be hired, resume, and your spring quarter availability.  

We will not consider applicants who do not submit all three items stated above (cover letter, resume, schedule) or who submit their application after the 04/11/25 deadline. 

We encourage students to work with the UW Bothell Career Center for cover letter and resume resources as well as interview prep and practice but this is not a requirement. 

If you have any scheduling concerns or other hiring process questions, please email the hiring manager / UX Design Lead, Letty Limbach, at uwbweb@uw.edu.

Equal Employment Opportunity Statement

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Diversity is a core value of University of WA Bothell.  We believe the power of diversity enriches all of us by exposing us to a range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. To learn more, read our Diversity Statement.