Student Finance Coordinator

Job Title 

Job Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

The primary function of the Student Finance Coordinator (SFC) is to assist students by explaining their financial obligation to the institution. The SFC provides both outbound and inbound support to students via telephone, e-mail, and other forms of communication. S/he analyzes and discusses with students the portion that will be covered by state, federal, military, and or outside funding sources. Additionally, the SFC provides information to the student on how to finance any out of pocket payments that the student may be required to make by explaining the payment plan, alternative loan lender options, or internal loan programs. This support is provided during initial packaging, repackaging, and upon package adjustments. The SFC assists the student in monitoring their debt burden to ensure continued aid eligibility during their career at Purdue Global (PG).

Key Job Responsibilities include but are not limited to the following:

• Provide inbound and outbound support to students via telephone, email or other media forms in response to a student's aid package being complete for the academic year, or a package adjustment occurring during the academic year.

• Perform Financial Readiness Call, Package Review Call, or Out of School Account Review Call. Provide a walkthrough of the award letter to prospective and continuing students, presenting students with insight on how much of their tuition is covered by state, federal, military or outside funding sources, and what, if any student cash payment is needed.

• Review applications and other documents for student Title IV financial aid eligibility per Department of Education requirements, including an evaluation of overlapping loans and aggregate loan limits to ensure timely disbursements and the resolution of exceptions.

• Review loan eligibility and current loan debt with students, and discuss eligibility for continued loans as it applies to reaching annual and aggregate loan limits. Provide students with information to assist them in determining their 

• Details ability to pay their student loan debt. At the end of …