Strategic Account Executive – Major Accounts

Emergency centers, vital to our society, are often constrained by technology that dates back to the landline era. This presents a stark contrast to our current smartphone-centric, socially connected world. At Prepared, we bridge this gap with cutting-edge technology that harnesses the power of Artificial Intelligence to revolutionize how emergency calls are handled.  Our innovative technology is providing a suite of tools that significantly boost the capabilities of 911 dispatch centers and first responders. With our solutions implemented in over 900 cities across 48 states, we're positively impacting the lives of approximately 75 million people.

Fueled by a recent $16 million Series A funding from Andreessen Horowitz and support from Gradient (Google’s AI Fund), we're accelerating our growth to become an integral part of every emergency call, reshaping global emergency response for a safer, more responsive world.

Joining the Prepared team means more than just a new role. It's a chance to be at the forefront of impact tech that significantly improves public safety and touches lives across the globe. Your work here will have a direct, meaningful impact, contributing to the technological evolution of emergency services. At Prepared, you're not just part of a team; you're a key player in a larger mission to foster a safer, more interconnected world. 

Strategic Account Executive (Major Accounts):

We are looking for a results-driven Strategic Account Executive to play a crucial role in our company's growth within the United States' public safety market. This pivotal role is centered on expanding our influence and capturing new relationships within the PSAP (Public Safety Answering Points) market, aiming to dramatically increase our revenue and client base. This position is tailored for a strategic thinker with a robust sales background in 9-1-1, eager to make a meaningful impact on our growth and the safety of communities. If you're passionate about leveraging your skills to build lasting relationships and drive success in the public safety market, we'd love to hear from you.

Key Responsibilities:

• Drive Growth: Amplify revenue and market share in targeted public safety agencies, prioritizing customer satisfaction.

• Build Relationships: Develop and deepen relationships with clients, using these connections to boost revenue.

• Strategize: Formulate and implement robust account strategies, working alongside our team to present irresistible value propositions.

• Engage & Manage: Keep a close watch on client engagement, managing accounts to spot and seize growth opportunities, while ensuring stellar service delivery.

• Champion Satisfaction: Excel in understanding client needs, advocating for unparalleled customer service.

• Market Insight: Offer valuable insights into market trends and competitor movements to our leadership, influencing our strategic direction.

• Lead Engagements: Navigate challenging procurement processes using creative thinking while working alongside customers to realize efficient contract timelines.

• Stay Informed: Keep abreast of industry developments, guiding our sales strategies and market positioning with informed precision.

Our Ideal Candidate:

• 10+ years of experience selling software within the public sector, especially in achieving beyond set sales goals.

• Understands public safety procurement process with knowledge of the NG9-1-1 standards as well as Call Handling Equipment, CAD, and other public safety data system workflows.

• Understands moderate technical details related to Prepared's solution in relationship to the 9-1-1 software and services ecosystem

• Excels in navigating complex sales cycles and adept at managing substantial account values.

• Has a deep understanding of and established connections within public safety agencies, insightful about their unique needs and challenges.

• Exhibits outstanding communication skills, engaging effectively with top-tier decision-makers.

• Demonstrates strategic thinking and analytical prowess, capable of crafting and executing sophisticated sales strategies.

• Thrives in a dynamic environment, showcasing motivation and resilience.

• Is willing and prepared to travel 30-50% of the time to meet client and business objectives.

Pay Transparency:

The base compensation for this role is approximately $110,000–130,000 per year, excluding bonus targets and incentive plans. You are also eligible for employee benefits, company equity grants, participation in Prepared’s unlimited vacation program and free membership to One Medical.