Staff UX Product Designer, Protection & Ecosystem

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

The Protection and Identity team is dedicated to creating consumer-facing products that safeguard users' data and privacy within the Mozilla ecosystem. Our goal is to deliver seamless, user-friendly experiences that provide peace of mind and build customer trust. In this role, you will lead the user experience strategy for personal data breach monitoring and data removal services. You’ll work closely with cross-functional teams to design and deliver meaningful, impactful solutions that enhance security and privacy for our customers.

What you’ll do: 

• Collaborate with research, strategy, product management, and engineering to design and iterate on products focused on security and privacy products.
• Work with researchers, strategists, product managers, and engineers to empathy and understand user needs and use feedback to design intuitive, user-friendly experiences that meet their needs
• Create design storyboards, wireframes, mockups, and prototypes to communicate intent and for conducting qualitative and quantitative research
• Balance user needs with business objectives to ensure both sides are represented in design decisions resulting in the best possible outcome for both
• Support product strategy from concept to completion for critical user journeys and finding opportunities
• Set and refine the design quality bar through establishing design principles, patterns, tools and systems

What you’ll bring: 

• 7+ years of experience designing digital products
• Solid understanding of user-centered design methodologies, …