Staff Technical Program Manager

See yourself at Twilio

Join the team as our next Staff Technical Program Manager.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to work within our R&D to lead our cross-functional initiatives from conception to launch. You are proactive in working within R&D to create program vision and roadmap, developing and following through on program plans. Acting as the hub in a world of spokes, with technical aptitude and an product mindset, you will lead teams’ collaboration and deftly identify dependencies and risks, resolve blockers, make use of metrics to improve delivery, track and report progress, and leverage best practices to ensure predictable and timely delivery of our programs

Responsibilities

In this role, you’ll:

• Drive strategic cross-functional planning, leading discovery and prioritization by closely partnering with product managers, engineering leads and stakeholders  to develop program plans, including roadmap, dependency identifications and resourcing plan.
• Collaborate with cross-functional stakeholders to help make key decisions, remove obstacles, and address key program issues
• Identify and manage risks to closure through data-driven approaches by applying both technical and business judgment.
• Contribute to the definition, development and tracking of our goals and priorities.
• Establish and drive adoption of program frameworks, tools and best practices.
• Help be an agent of change as we strengthen our Technical Program Management across the organization.
• A true servant-leader, there to help the teams do their best work.
• Open to learning from others, humble, willing to experiment and try new ways of working.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 7+ …