Staff Solutions Delivery Manager, CCM

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

The Staff Solutions Delivery Manager oversees key services and solutions for Teladoc Health, supporting and managing teams responsible for critical enterprise deliverables. The role will have the capacity to plan and execute on ground-breaking new digital healthcare initiatives specifically in the CCM space and manage teams to deliver on the vision. You will collaborate extensively with Technology, Product, Architecture, and Project Management partners to ensure successful strategic outcomes. You will need to understand the business side of the organization to understand which IT solutions will fit the company’s goals. Your leadership skills will be important for steering the overall process of identifying key business objectives and determining the requirements for each solution.

Essential Duties and Responsibilities

• Develop scalable solutions and products for CCM initiatives.

• Manage relationships with key partners and stakeholders.

• Advise on options, risks, and priorities.

• Design and manage strategic planning models with a focus on value.

• Foster a culture of innovation and collaboration.

• Anticipate and resolve project risks and constraints.

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

No

Qualifications

• Bachelor's Degree in Computer Science, Business Administration, or related field (or equivalent in relevant work experience).

• 8+ years of experience in Solutions Delivery or Technical Product Management. Engineering Leadership background with a business-oriented mindset will be considered.

• Experience in digital health or health tech industry.

• Data-driven approach with strong analytical skills.

• Expertise in Agile concepts and practices.

• Proven experience with solving complex problems involving challenging requirements, limited resources, and fixed deadlines.

Bonus Qualifications

• Experience with patient-facing solutions or chronic care management.

• Passion for healthcare and making a positive impact on people's lives.

• Strong preference for candidates located near and willing to work on-site occasionally in our NYC or San Jose, CA offices.

The base salary range for this position is $155,000-$175,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

#LI-SS2 #LI-Remote

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  

Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.